[mothered]

Called ray-bans they asked for a pic of my signature (ID)

Ridiculous.

It's Irrelevant to the nature of the claim.

and a photo of the empty case, i ignored the id bit and just sent the case and now awaiting the reply

I'd say they'll remain firm about the ID. Hopefully I stand corrected.

We shall see how they respond.

[jellybelly]

Yes will update, also got an interview for a job tomorrow so might be a bit busy and post late

No problem at all.

Good luck with your Interview.

Called ray-bans they asked for a pic of my signature (ID) and a photo of the empty case, i ignored the id bit and just sent the case and now awaiting the reply

I SE'd them recently and they also asked for proof of signature and ID and whether I'd like a refund or replacement. I ignored that part and just replied with my preferred resolution and they obliged. They didn't ask for a signature/ID again. So, hopefully it should work for you too. **fingers crossed**

[stealthysnake88]

No problem at all.

Good luck with your Interview.

Called ray-bans they asked for a pic of my signature (ID) and a photo of the empty case, i ignored the id bit and just sent the case and now awaiting the reply

I SE'd them recently and they also asked for proof of signature and ID and whether I'd like a refund or replacement. I ignored that part and just replied with my preferred resolution and they obliged. They didn't ask for a signature/ID again. So, hopefully it should work for you too. **fingers crossed**

How long does it normally take for them to reply?
I dont want to send in my id lol

---

Called ray-bans they asked for a pic of my signature (ID)

Ridiculous.

It's Irrelevant to the nature of the claim.

and a photo of the empty case, i ignored the id bit and just sent the case and now awaiting the reply

I'd say they'll remain firm about the ID. Hopefully I stand corrected.

We shall see how they respond.

just awaiting the response now

[mothered]

Called ray-bans they asked for a pic of my signature (ID) and a photo of the empty case, i ignored the id bit and just sent the case and now awaiting the reply

I SE'd them recently and they also asked for proof of signature and ID and whether I'd like a refund or replacement. I ignored that part and just replied with my preferred resolution and they obliged. They didn't ask for a signature/ID again. So, hopefully it should work for you too. **fingers crossed**

How long does it normally take for them to reply?
I dont want to send in my id lol

---

Called ray-bans they asked for a pic of my signature (ID)

Ridiculous.

It's Irrelevant to the nature of the claim.

and a photo of the empty case, i ignored the id bit and just sent the case and now awaiting the reply

I'd say they'll remain firm about the ID. Hopefully I stand corrected.

We shall see how they respond.

just awaiting the response now

When you receive It, please tag me.

[stealthysnake88]

I SE'd them recently and they also asked for proof of signature and ID and whether I'd like a refund or replacement. I ignored that part and just replied with my preferred resolution and they obliged. They didn't ask for a signature/ID again. So, hopefully it should work for you too. **fingers crossed**

How long does it normally take for them to reply?
I dont want to send in my id lol

---

Ridiculous.

It's Irrelevant to the nature of the claim.

I'd say they'll remain firm about the ID. Hopefully I stand corrected.

We shall see how they respond.

just awaiting the response now

When you receive It, please tag me.

Will do!

[mothered]

How long does it normally take for them to reply?
I dont want to send in my id lol

---

just awaiting the response now

When you receive It, please tag me.

Will do!

Thank you.

[jellybelly]

Called ray-bans they asked for a pic of my signature (ID) and a photo of the empty case, i ignored the id bit and just sent the case and now awaiting the reply

I SE'd them recently and they also asked for proof of signature and ID and whether I'd like a refund or replacement. I ignored that part and just replied with my preferred resolution and they obliged. They didn't ask for a signature/ID again. So, hopefully it should work for you too. **fingers crossed**

How long does it normally take for them to reply?
I dont want to send in my id lol

---

Called ray-bans they asked for a pic of my signature (ID)

Ridiculous.

It's Irrelevant to the nature of the claim.

and a photo of the empty case, i ignored the id bit and just sent the case and now awaiting the reply

I'd say they'll remain firm about the ID. Hopefully I stand corrected.

We shall see how they respond.

just awaiting the response now

The guy who was dealing with my query took two days to reply to one of my messages. He might've had a few days off or something because I think the customer service centre may be in India. But other than that, he was replying the same or next day. The whole thing took like 5 days.

[stealthysnake88]

When you receive It, please tag me.

Will do!

Thank you.

Got the investigation started email today, so should get the ref confirmation in 2 days

[mothered]

Got the investigation started email today, so should get the ref confirmation in 2 days

Barring any unforeseen circumstances, the claim will be approved.

[010restadero]

I have been asked for the images of the box, and image of an identity document to proceed with the investigation.

I attach everything except the document?
Do I attach the document as a corrupt file?
I try to make a fake document with Photoshop?

Which is the best option?

@mothered