[stealthysnake88]

I ordered prescription glasses from Ray-Ban (over £400 GBP) and claimed EB. To make it e bit more "legit", I ordered a cleaning kit too which arrived the next day whereas the glasses took around 10 days. The package arrived from Italy and was delivered by UPS.

To my advantage, Ray-Ban had mistakenly put in a copy of someone else's prescription which had their name and order details on it. I expected Ray-Ban to be an easy hit anyway, but having this prescription would have made the situation more realistic/likely if Ray-Ban had been fussy.

The whole process was easy & straightforward - took just a few days.

I rang Ray-Ban the same day I received my glasses and explained the situation i.e. the glasses are not present and I received an empty glasses case.

The guy I spoke to over the phone immediately offered me a refund or replacement and said he would email me with further details. He emailed me asking for pictures of the empty case and said he'd escalate this issue to the back office for a resolution. I sent the images and he replied back apologising and asking for a proof of signature/driver's license/passport in order to process the replacement.

I didn't email him my signature/ID and replied saying I'd be happier with a refund as I need the glasses urgently and I was popping into my nearest Ray-Ban store tomorrow to get them sooner.

Once again, he got back to me confirming cancellation of the replacement and said I'd receive my refund within 3-5 business days. Easy. 

Hearing all these successes with ray-ban i might have to order one and sell them for easy profit!

do any of you which models are good for reselling? I feel like in Europe at least people don't buy that many second-hand sunglasses

Not sure but i've just ordered some 200 pound ones and gonna try resell when reffed

[mothered]

I feel like in Europe at least people don't buy that many second-hand sunglasses

Selling online Is obviously global.

[mothered]

Hearing all these successes with ray-ban i might have to order one and sell them for easy profit!

I'd be very Interested to read your experience.

If you remember, please tag me.

[stealthysnake88]

Hearing all these successes with ray-ban i might have to order one and sell them for easy profit!

I'd be very Interested to read your experience.

If you remember, please tag me.

Coming thursday, will update thanks

[peroni]

For SEing purposes, should Ray-Ban and Oakley be considered the same company, or do they have different fulfilment centres? The PayPal pages for Ray-Ban and Oakley say "Luxottica Group S.p.a" and "Luxottica Group" respectively, which at least implies different bank accounts.

[mothered]

Hearing all these successes with ray-ban i might have to order one and sell them for easy profit!

I'd be very Interested to read your experience.

If you remember, please tag me.

Coming thursday, will update thanks

It's only one day away.

I'm looking forward to read the developments as they unfold.

[stealthysnake88]

I'd be very Interested to read your experience.

If you remember, please tag me.

Coming thursday, will update thanks

It's only one day away.

I'm looking forward to read the developments as they unfold.

Yes will update, also got an interview for a job tomorrow so might be a bit busy and post late

[mothered]

Yes will update, also got an interview for a job tomorrow so might be a bit busy and post late

No problem at all.

Good luck with your Interview.

[stealthysnake88]

Yes will update, also got an interview for a job tomorrow so might be a bit busy and post late

No problem at all.

Good luck with your Interview.

Called ray-bans they asked for a pic of my signature (ID) and a photo of the empty case, i ignored the id bit and just sent the case and now awaiting the reply

[ThracianDecius]

Yes will update, also got an interview for a job tomorrow so might be a bit busy and post late

No problem at all.

Good luck with your Interview.

Called ray-bans they asked for a pic of my signature (ID) and a photo of the empty case, i ignored the id bit and just sent the case and now awaiting the reply

Awaiting for the response. Let me know if it still works.