[pasqui]

They just refused my refund today. Quest pro EB

Tell us precisely what you told them initially when you claimed EB - word for word.

Completely empty brown box. They asked me for the photo and after a week they refused the refund

[EquitableEngineer]

Completely empty brown box. They asked me for the photo and after a week they refused the refund

If what you say is true then you are the first to perform the SE properly and get denied, if others succeed going forward you either done something wrong or were extremely unlucky.

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You can turn it around though and say someone was playing a prank on you and took it out or some other BS and just legit return it.

[pasqui]

Completely empty brown box. They asked me for the photo and after a week they refused the refund

If what you say is true then you are the first to perform the SE properly and get denied, if others succeed going forward you either done something wrong or were extremely unlucky.

---

You can turn it around though and say someone was playing a prank on you and took it out or some other BS and just legit return it.

I have already started the legitimate return

[qmee]

I EB'd a Quest 2 256GB off on BestBuy few months back, you should be fine.

As you stated, it's definitely a good idea to wait until the refund is fully processed to open it.

[kakakakakaroto]

Completely empty brown box. They asked me for the photo and after a week they refused the refund

If what you say is true then you are the first to perform the SE properly and get denied, if others succeed going forward you either done something wrong or were extremely unlucky.

---

You can turn it around though and say someone was playing a prank on you and took it out or some other BS and just legit return it.

It's not the first time. This happened to another user who also claimed EB for Quest Pro.

They are way more carefull when it's about Pro version.

[EquitableEngineer]

Completely empty brown box. They asked me for the photo and after a week they refused the refund

If what you say is true then you are the first to perform the SE properly and get denied, if others succeed going forward you either done something wrong or were extremely unlucky.

---

You can turn it around though and say someone was playing a prank on you and took it out or some other BS and just legit return it.

It's not the first time. This happened to another user who also claimed EB for Quest Pro.

They are way more carefull when it's about Pro version.

Yeah but its expected to have a far higher chance of failure given the price

[mothered]

Completely empty brown box. They asked me for the photo and after a week they refused the refund

On what grounds was the refund declined?

[pasqui]

Completely empty brown box. They asked me for the photo and after a week they refused the refund

On what grounds was the refund declined?

They said they had no problems shipping. because of this they cannot provide me with a refund or a replacement.

[Mikuballo]

Just placed my order, hopefully goes smoothly!

[mothered]

They said they had no problems shipping.

Really?

Try and make sense of a response that Is Interpreted In countless ways. In future, always ask them to elaborate.