[mothered]

They replied:

here is Laura again, I hope you are well.

We will only give more details to the local authorities, our decision is final.

Have a great day.

So they're still neglecting to do their job and address your concerns.

Okay, tell her to email you Information of where It states In their policy that they can only give more details to the local authorities, and not to the claimant. If she has nothing to hide, she has everything to show - fulfil your request In full.

I mean I did already and they are hammering on the same shit over and over.

I guess I will abort the SE…

When I really want this device or the extra 300€ I would charge back the money. But for this little money I‘m not sure if it‘s worth it. There may be a PR involved or me going to talk to the police.

I wish I‘d be able to turn it around in a more entertaining way for all of you. But sadly, I guess that was it

What have you decided with the SE?