[Msghost]

Alright cheers. I will try empty box tomorrow and chargeback if that doesn’t work

Empty box with 12Kg?

Yup

[mothered]

Alright cheers. I will try empty box tomorrow and chargeback if that doesn’t work

Empty box with 12Kg?

Yup

Then what do you mean by this?

Obviously, I can't do the EB/boxing method as the pc is almost 12kg in weight

That aside, given the value of the Item, an Investigation Is almost a certainty. When they cross-check the details (namely the weight) against the carrier's manifest, your SE will fail.

[Msghost]

Empty box with 12Kg?

Yup

Then what do you mean by this?

Obviously, I can't do the EB/boxing method as the pc is almost 12kg in weight

That aside, given the value of the Item, an Investigation Is almost a certainty. When they cross-check the details (namely the weight) against the carrier's manifest, your SE will fail.

I’ve already sent them using eb method without any weight in it but it is covered by my courier as they don’t measure weight and also allow receiver to report as received. So of course, I confirm it for them and now waiting for paypal to send me the money back on Monday.

[mothered]

it is covered by my courier as they don’t measure weight

I doubt that's the case. How do you know they don't take weights & dimensions at their depot for record keeping and cost of freight?

As a matter of Interest, who's the carrier?

and now waiting for paypal to send me the money back on Monday.

Have you received confirmation on this?

[Msghost]

it is covered by my courier as they don’t measure weight

I doubt that's the case. How do you know they don't take weights & dimensions at their depot for record keeping and cost of freight?

As a matter of Interest, who's the carrier?

and now waiting for paypal to send me the money back on Monday.

Have you received confirmation on this?

The courier is sendle and they supposed to give me the info on the weight and dimensions of the package if I don’t enter the details myself. Although I haven’t received the confirmation from pp yet. I meant that I’m waiting until Monday for them to start working and taking care of my case. That should be the end of it I hope. If not then I’ll just take the L for the new year, return it and amazon refund myself every pc components then.

[Roadman]

I think you'll be fine with your method.

I hope the seller isn't a small company, is it?

[Msghost]

I think you'll be fine with your method.

I hope the seller isn't a small company, is it?

Nah, I would never pull this kinda shit with small businesses. This is Officeworks we’re talking about.

[Roadman]

I think you'll be fine with your method.

I hope the seller isn't a small company, is it?

Nah, I would never pull this kinda shit with small businesses. This is Officeworks we’re talking about.

OK I'm glad to hear, not only for moral reasons but also smaller businesses tend to fight back against eb returns on PayPal.

You're claiming the courier doesn't make note of the weight on the tracking page, correct? Because I know some couriers put the weight on it. If the weight isn't there you should most certainly have a successful refund.

[Msghost]

I think you'll be fine with your method.

I hope the seller isn't a small company, is it?

Nah, I would never pull this kinda shit with small businesses. This is Officeworks we’re talking about.

OK I'm glad to hear, not only for moral reasons but also smaller businesses tend to fight back against eb returns on PayPal.

You're claiming the courier doesn't make note of the weight on the tracking page, correct? Because I know some couriers put the weight on it. If the weight isn't there you should most certainly have a successful refund.

The courier uses a presets of weights and size for packaging. They doesn’t update me the info of the package I sent so I assume that they don’t weigh the package upon pick up at all, so hopefully that should be enough for me to win the case.

[mothered]

The courier is sendle and they supposed to give me the info on the weight and dimensions of the package if I don’t enter the details myself.

Understood.

Do note that packages (Inclusive of pallets, skids, cartons etc) are weighed at their depot's weighing facilities, so If PayPal refers to their records, It will work against your claim.

Although I haven’t received the confirmation from pp yet. I meant that I’m waiting until Monday for them to start working and taking care of my case. That should be the end of it I hope. If not then I’ll just take the L for the new year, return it and amazon refund myself every pc components then.

Now It makes sense.

Appreciate your clarification. Please keep us updated with the latest developments.