Four Years of Service
Posts: 12
Threads: 4
Asus Advice? 06-15-2022, 03:03 PM
#1
Heya gang, I recently acquired a photo of a receipt and the S/N for an ASUS ROG laptop from my own city, and I am wondering what are the best methods of securing a free replacement without sending a thing. Was thinking some combo of a leaking battery and getting blood on the device from a knick from a box cutter. Any advice?
Canadian, btw
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Nine Years of Service
Posts: 3,368
Threads: 237
RE: Asus Advice? 06-15-2022, 04:03 PM
#2
Good luck. Asus customer service is something else.
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Oni
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Four Years of Service
Posts: 1,008
Threads: 73
RE: Asus Advice? 06-16-2022, 04:10 AM
#7
see if you can get a label that was the hard part for me
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Four Years of Service
Posts: 12
Threads: 4
RE: Asus Advice? 02-07-2024, 03:15 AM
#10
UPDATE: This got pretty close, I had said that I was going to send it in, battery acid and blood from the broken glass and all until my friend who works with Canada Post had told me that that is breaking 2 laws regarding sending biohazardous materials, and thus I threw it out, and it was buried in my trash bin at the bottom (with the garbage truck coming that night, I was hoping that them not being able to tell me in time due to their slow replies could've gained me some leverage)
They had escalated the issue 2x, and I was rudely enough told that I shouldn't have thrown it out, to go see if it's there still and if so bring it back, and though I feel I could've gotten them for basically asking me to risk bodily harm to send them an illegal parcel and all. Had the one supervisor seen that the laptop got registered on their website sometime during the process i think it would have been gold -
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