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+--- Thread: Asus Advice? (/Thread-Asus-Advice)
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Asus Advice? - brandonsskills - 06-15-2022
Heya gang, I recently acquired a photo of a receipt and the S/N for an ASUS ROG laptop from my own city, and I am wondering what are the best methods of securing a free replacement without sending a thing. Was thinking some combo of a leaking battery and getting blood on the device from a knick from a box cutter. Any advice?
Canadian, btw
RE: Asus Advice? - Defeat - 06-15-2022
Good luck. Asus customer service is something else.
RE: Asus Advice? - brandonsskills - 06-15-2022
(06-15-2022, 04:03 PM)Canadian Moose Wrote: Good luck. Asus customer service is something else.Could you elaborate on what you mean, and maybe recommend the method you think most likely to succeed?
RE: Asus Advice? - mothered - 06-16-2022
Quote: I recently acquired a photo of a receipt and the S/N for an ASUS ROG laptop from my own city, and I am wondering what are the best methods of securing a free replacement without sending a thing.Use the disposed of the faulty Item method.
RE: Asus Advice? - brandonsskills - 06-16-2022
(06-16-2022, 02:09 AM)mothered Wrote:Battery leak being the cause hey? Anything to note specifically about ASUS as well? The link in your motto (been ages since I browsed forums) is helpful but I havent checked it all yet, so if the info I seek is there my badQuote: I recently acquired a photo of a receipt and the S/N for an ASUS ROG laptop from my own city, and I am wondering what are the best methods of securing a free replacement without sending a thing.Use the disposed of the faulty Item method.
RE: Asus Advice? - mothered - 06-16-2022
(06-16-2022, 03:17 AM)brandonsskills Wrote: Battery leak being the cause hey?Anything that warrants Its disposal - started smoking, caught fire, etc.
(06-16-2022, 03:17 AM)brandonsskills Wrote: Anything to note specifically about ASUS as well?Unless the rep Is brain-dead and approves It on the spot, they will remain firm with the return, so be prepared for It.
RE: Asus Advice? - Andrea Bags - 06-16-2022
see if you can get a label that was the hard part for me
RE: Asus Advice? - brandonsskills - 06-19-2022
(06-16-2022, 02:09 AM)mothered Wrote:Hey so i got a question, I checked the ASUS site and this serial number has been registered to the original owner I presume, will this provide me any extra difficulty?Quote: I recently acquired a photo of a receipt and the S/N for an ASUS ROG laptop from my own city, and I am wondering what are the best methods of securing a free replacement without sending a thing.Use the disposed of the faulty Item method.
RE: Asus Advice? - mothered - 06-20-2022
(06-19-2022, 11:30 PM)brandonsskills Wrote: Hey so i got a question, I checked the ASUS site and this serial number has been registered to the original owner I presume, will this provide me any extra difficulty?If they ask questions, say that you've purchased It and you're now the owner of the device.
RE: Asus Advice? - brandonsskills - 02-07-2024
UPDATE: This got pretty close, I had said that I was going to send it in, battery acid and blood from the broken glass and all until my friend who works with Canada Post had told me that that is breaking 2 laws regarding sending biohazardous materials, and thus I threw it out, and it was buried in my trash bin at the bottom (with the garbage truck coming that night, I was hoping that them not being able to tell me in time due to their slow replies could've gained me some leverage)
They had escalated the issue 2x, and I was rudely enough told that I shouldn't have thrown it out, to go see if it's there still and if so bring it back, and though I feel I could've gotten them for basically asking me to risk bodily harm to send them an illegal parcel and all. Had the one supervisor seen that the laptop got registered on their website sometime during the process i think it would have been gold -