[Lolber93]

Hello everyone! Interested in the refund of zalando in Germany. I heard that because of the covid, the DNA method is now working well. Is it so?

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order up to 1000 euros and 5 items

[mothered]

Interested in the refund of zalando in Germany

What are you planning to SE?

I heard that because of the covid, the DNA method is now working well

The DNA has always been effective.

It's just a little bit easier with COVID In some cases.

[Jideau]

DNA is effective, but there may be a more suitable alternative.

Best of luck.

[mothered]

@Lolber93, please reply In answer to the questions asked.

[Lolber93]

@Lolber93, please reply In answer to the questions asked.

I apologize for the long answer. As a SE, I plan to call the day after receiving my purchase and ask when I will receive my package. And then according to the situation.
A small problem is that I live in another country and use the services of a mail forwarding

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DNA is effective, but there may be a more suitable alternative.

Best of luck.

What alternatives are good for zalando?

[Jideau]

@Lolber93, please reply In answer to the questions asked.

I apologize for the long answer. As a SE, I plan to call the day after receiving my purchase and ask when I will receive my package. And then according to the situation.
A small problem is that I live in another country and use the services of a mail forwarding

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DNA is effective, but there may be a more suitable alternative.

Best of luck.

What alternatives are good for zalando?

Refund the expensive items first. PEB is a good option.

[Lolber93]

@Lolber93, please reply In answer to the questions asked.

I apologize for the long answer. As a SE, I plan to call the day after receiving my purchase and ask when I will receive my package. And then according to the situation.
A small problem is that I live in another country and use the services of a mail forwarding

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DNA is effective, but there may be a more suitable alternative.

Best of luck.

What alternatives are good for zalando?

Refund the expensive items first. PEB is a good option.

PEB. This method is difficult in my case. Because I don't have a package

[mothered]

I apologize for the long answer. As a SE, I plan to call the day after receiving my purchase and ask when I will receive my package. And then according to the situation.
A small problem is that I live in another country and use the services of a mail forwarding

All good, no problem at all.

Be sure to establish the type of verification (If any) required on delivery.

PEB. This method is difficult in my case. Because I don't have a package

He's suggesting It as an alternative to the DNA.

[Lolber93]

Hello. In general, I did as before and discussed. As a result, they sent me a letter where I need to send them a completed Legal Statement document and also attach an identity confirmation document. Has anyone experienced such a process?

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I read past posts on zalando, but there are slightly different situations. Or just the level of my English is lame. Please tell me, is this document legally binding or is it more related to the internal policy of the site?
https://ibb.co/RpWz43j

[mothered]

Please tell me, is this document legally binding or is it more related to the internal policy of the site?
https://ibb.co/RpWz43j

It seems as though they've generated It themselves.

There's no declaration, affirmation, nothing of the sort to verify that what you're saying Is true and correct to the best of your knowledge - which holds ground with legally binding documents.