(10-07-2023, 02:38 AM)EdenSlate Wrote:

(10-07-2023, 02:11 AM)ehuss7 Wrote: I replied saying,
''My first reaction when opening the parcel was not to take a photo but to clean up the mess so the image I provided you shows the aftermath yet the photo still shows how the perfume leaked a lot of liquid and you can see how the delivery box and my floor is soaked in the image''

Quite well put.

(10-07-2023, 02:11 AM)ehuss7 Wrote: How are they even arguing with this? Do they expect me to see the broken perfume and straight away pull out my phone and capture 100ml of liquid in 1 singular photo? Are they in my home with a measuring cup to see how much liquid spilled? These reps are getting stupider

U mad bro? good. unleash that precious fire on em 

(10-07-2023, 02:11 AM)ehuss7 Wrote: If I chargeback with my PayPal can I charge back via my bank account for another SE or vice versa? New to this method of SE'ing thanks

Dont think about it just yet, few hundred $ not worth it imo.
You could still return it if all else fails, especially if they have physical stores.

(10-07-2023, 02:38 AM)Jhxxhdudjshd Wrote:

(10-07-2023, 02:11 AM)ehuss7 Wrote:

(10-06-2023, 11:58 PM)Jhxxhdudjshd Wrote: Did you use a photoshopped image or real image?

Bro, I literally smashed a real bottle and spilled water everywhere the photos looked as real as you can get. The rep is just being slow

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(10-07-2023, 12:49 AM)EdenSlate Wrote: Yes, at this point it basically depends on the believability of your claim.
If you think your images are realistic, just go mad on them. Threaten to involve PayPal.
Say they would have your back in a dispute for damaged goods, surely not accepting something as silly as "not wet enough".

I replied saying,
''My first reaction when opening the parcel was not to take a photo but to clean up the mess so the image I provided you shows the aftermath yet the photo still shows how the perfume leaked a lot of liquid and you can see how the delivery box and my floor is soaked in the image'' - No response yet

How are they even arguing with this? Do they expect me to see the broken perfume and straight away pull out my phone and capture 100ml of liquid in 1 singular photo? Are they in my home with a measuring cup to see how much liquid spilled? These reps are getting stupider

If I chargeback with my PayPal can I charge back via my bank account for another SE or vice versa? New to this method of SE'ing thanks

Yeah I have no idea why they are trying to deny it. Idiots.

Regarding charge backs. Not too sure I understand your question although I'll give you some answers and hopefully it does answer your question. You can PayPal charge back and if it fails, you can then do a bank charge back for the same transaction. Charge backs of both types should be kept to a minimum if possible and used for special occasions imo. Although at the same time, you can definitely do a fair amount without raising suspicion.

(10-07-2023, 02:42 AM)ehuss7 Wrote: can I charge back with PayPal and then let's say I DNA Nike a week later, could I use Bank chargeback to avoid being denied my chargeback?

(10-07-2023, 02:47 AM)EdenSlate Wrote:

(10-07-2023, 02:42 AM)ehuss7 Wrote: can I charge back with PayPal and then let's say I DNA Nike a week later, could I use Bank chargeback to avoid being denied my chargeback?

Yes, in this instance they are separate entities.

(10-07-2023, 02:54 AM)ehuss7 Wrote:

(10-07-2023, 02:47 AM)EdenSlate Wrote:

(10-07-2023, 02:42 AM)ehuss7 Wrote: can I charge back with PayPal and then let's say I DNA Nike a week later, could I use Bank chargeback to avoid being denied my chargeback?

Yes, in this instance they are separate entities.

Alr thanks a lot and based on your opinion which of the two is most likely to succeed in charging back? (I have never charged back either, both aged)

(10-07-2023, 03:43 AM)SenorSpook Wrote:

(10-07-2023, 02:54 AM)ehuss7 Wrote:

(10-07-2023, 02:47 AM)EdenSlate Wrote: Yes, in this instance they are separate entities.

Alr thanks a lot and based on your opinion which of the two is most likely to succeed in charging back? (I have never charged back either, both aged)

You'll have more success with your bank on that one.

(08-19-2023, 01:41 PM)ronniepickering Wrote: Whats the best website to do broken bottle with (UK). Is it true that sephora don't refund you they just give you a replacement because I was thinkin of doing them

(10-07-2023, 08:02 PM)ehuss7 Wrote:

(10-07-2023, 03:43 AM)SenorSpook Wrote:

(10-07-2023, 02:54 AM)ehuss7 Wrote: Alr thanks a lot and based on your opinion which of the two is most likely to succeed in charging back? (I have never charged back either, both aged)

You'll have more success with your bank on that one.

Should I be concerned if they're the ones pushing me to chargeback?

(10-07-2023, 08:17 PM)HeadxHunter Wrote:

(08-19-2023, 01:41 PM)ronniepickering Wrote: Whats the best website to do broken bottle with (UK). Is it true that sephora don't refund you they just give you a replacement because I was thinkin of doing them

Just give it time to breathe. If at three days = no results, escalate.

(10-09-2023, 01:02 AM)ehuss7 Wrote:

(10-07-2023, 08:17 PM)HeadxHunter Wrote:

(08-19-2023, 01:41 PM)ronniepickering Wrote: Whats the best website to do broken bottle with (UK). Is it true that sephora don't refund you they just give you a replacement because I was thinkin of doing them

Just give it time to breathe. If at three days = no results, escalate.

Asked to escalate and they replied saying they're giving an outcome in 3 days, if I don't get refund I'm just going to charge back