(02-04-2023, 03:43 PM)ayrotakesws Wrote: Hello there mate, here with an update!

So, the ietm got delivered, there was a photo with my toes and my door open wide, so i thought of no DNA. After that, i thought of boxing it as a last resort, i thought to myself, "why not try EB it anyway since i wouldn't lose anything?". And guess what, it worked! A 5 minute chat, no investigations, no nothing. Do note the order was only £50, and it's the first ever addidas order to this address. I also acted bad in english.

(02-04-2023, 04:51 PM)Ashitbag Wrote:

(02-04-2023, 03:00 PM)mothered Wrote:

(02-04-2023, 12:23 PM)Ashitbag Wrote: Can confirm my Adidas claim failed.

What was their exact reply to decline the claim?

(02-04-2023, 12:23 PM)Ashitbag Wrote: They connected it to another claim made previously, even though payment method was different, as was delivery address.

Family name, given name, phone number etc, all different as well?

The payment address was the same, but it was under a different name and from a different card. All other details were different, different delivery name and address. The new delivery address and name did not seem to matter, or the card details being different.

It was a phone call, so I don't have exact phrasing. They said after investigating they connected the account to another refund made recently and as a result they could not process a refund. CS agent said it was locked from her end and she could not even process a refund if she wanted too. Sound like the way Amazon connect accounts and lock them from getting refunded.

(02-05-2023, 01:25 AM)mothered Wrote:

(02-04-2023, 03:43 PM)ayrotakesws Wrote: Hello there mate, here with an update!

So, the ietm got delivered, there was a photo with my toes and my door open wide, so i thought of no DNA. After that, i thought of boxing it as a last resort, i thought to myself, "why not try EB it anyway since i wouldn't lose anything?". And guess what, it worked! A 5 minute chat, no investigations, no nothing. Do note the order was only £50, and it's the first ever addidas order to this address. I also acted bad in english.

It doesn't get much easier than that, congrats.

The cost of the Item was not worth the administration and manpower costs, hence the claim was almost Instantly approved.

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(02-04-2023, 04:51 PM)Ashitbag Wrote:

(02-04-2023, 03:00 PM)mothered Wrote: What was their exact reply to decline the claim?

Family name, given name, phone number etc, all different as well?

The payment address was the same, but it was under a different name and from a different card. All other details were different, different delivery name and address. The new delivery address and name did not seem to matter, or the card details being different.

It was a phone call, so I don't have exact phrasing. They said after investigating they connected the account to another refund made recently and as a result they could not process a refund. CS agent said it was locked from her end and she could not even process a refund if she wanted too. Sound like the way Amazon connect accounts and lock them from getting refunded.

Any matching details will be detected, hence It's Imperative to change the lot.

(02-11-2023, 10:25 AM)Benny75567 Wrote: I’ve only done refund once on adidas to my house if I was to do a refund again using the same house using Eb will it work or do I have to change address also the order is £200

(02-11-2023, 11:46 AM)SilentSniper8122 Wrote:

(02-11-2023, 10:25 AM)Benny75567 Wrote: I’ve only done refund once on adidas to my house if I was to do a refund again using the same house using Eb will it work or do I have to change address also the order is £200

You’ll be fine just make a new adidas account with a new email

(02-11-2023, 11:49 AM)Benny75567 Wrote:

(02-11-2023, 11:46 AM)SilentSniper8122 Wrote:

(02-11-2023, 10:25 AM)Benny75567 Wrote: I’ve only done refund once on adidas to my house if I was to do a refund again using the same house using Eb will it work or do I have to change address also the order is £200

You’ll be fine just make a new adidas account with a new email

Yh but it doesn’t alway work that’s why I’m asking how many times can I do it to the same addy

(02-11-2023, 11:49 AM)Benny75567 Wrote:

(02-11-2023, 11:46 AM)SilentSniper8122 Wrote:

(02-11-2023, 10:25 AM)Benny75567 Wrote: I’ve only done refund once on adidas to my house if I was to do a refund again using the same house using Eb will it work or do I have to change address also the order is £200

You’ll be fine just make a new adidas account with a new email

Yh but it doesn’t alway work that’s why I’m asking how many times can I do it to the same addy

(02-11-2023, 11:51 AM)SilentSniper8122 Wrote:

(02-11-2023, 11:49 AM)Benny75567 Wrote:

(02-11-2023, 11:46 AM)SilentSniper8122 Wrote: You’ll be fine just make a new adidas account with a new email

Yh but it doesn’t alway work that’s why I’m asking how many times can I do it to the same addy

I’ve done it 8 times in a row same address but depends on the SE

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(02-11-2023, 11:49 AM)Benny75567 Wrote:

(02-11-2023, 11:46 AM)SilentSniper8122 Wrote: You’ll be fine just make a new adidas account with a new email

Yh but it doesn’t alway work that’s why I’m asking how many times can I do it to the same addy

I have a very good method if you want to use it works a treat over £250 items

(02-11-2023, 12:09 PM)Benny75567 Wrote: How many times can you do eb on a order using the same addy

(02-11-2023, 03:16 PM)mothered Wrote:

(02-11-2023, 12:09 PM)Benny75567 Wrote: How many times can you do eb on a order using the same addy

There's no Impact on your actual address when EB'ing.

It's the DNA that you need to be careful with.