(05-20-2023, 10:03 AM)Pedros Wrote: 2/3 days and it should be done. The last time they asked me for pictures plus a picture of ID for some reason. I sent them a pic of my driving licence and it went through absolutely fine

(05-23-2023, 10:32 AM)aelizia Wrote:

(05-20-2023, 10:03 AM)Pedros Wrote: 2/3 days and it should be done. The last time they asked me for pictures plus a picture of ID for some reason. I sent them a pic of my driving licence and it went through absolutely fine

When was this? Got my order arriving from EVRI today but I’ve seen people on the UPS post saying they’ve been having trouble getting refund. Worth think it’s still worth trying to claim EB?

(05-23-2023, 10:32 AM)aelizia Wrote:

(05-20-2023, 10:03 AM)Pedros Wrote: 2/3 days and it should be done. The last time they asked me for pictures plus a picture of ID for some reason. I sent them a pic of my driving licence and it went through absolutely fine

When was this? Got my order arriving from EVRI today but I’ve seen people on the UPS post saying they’ve been having trouble getting refund. Worth think it’s still worth trying to claim EB?

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(05-23-2023, 10:32 AM)aelizia Wrote:

(05-20-2023, 10:03 AM)Pedros Wrote: 2/3 days and it should be done. The last time they asked me for pictures plus a picture of ID for some reason. I sent them a pic of my driving licence and it went through absolutely fine

When was this? Got my order arriving from EVRI today but I’ve seen people on the UPS post saying they’ve been having trouble getting refund. Worth think it’s still worth trying to claim EB?

@mothered what you think🐐

(05-23-2023, 11:18 AM)ABC157PLM Wrote:

(05-23-2023, 10:32 AM)aelizia Wrote:

(05-20-2023, 10:03 AM)Pedros Wrote: 2/3 days and it should be done. The last time they asked me for pictures plus a picture of ID for some reason. I sent them a pic of my driving licence and it went through absolutely fine

When was this? Got my order arriving from EVRI today but I’ve seen people on the UPS post saying they’ve been having trouble getting refund. Worth think it’s still worth trying to claim EB?

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(05-23-2023, 10:32 AM)aelizia Wrote: When was this? Got my order arriving from EVRI today but I’ve seen people on the UPS post saying they’ve been having trouble getting refund. Worth think it’s still worth trying to claim EB?

@mothered what you think🐐

Did they take a POD?

(05-23-2023, 11:42 AM)aelizia Wrote:

(05-23-2023, 11:18 AM)ABC157PLM Wrote:

(05-23-2023, 10:32 AM)aelizia Wrote: When was this? Got my order arriving from EVRI today but I’ve seen people on the UPS post saying they’ve been having trouble getting refund. Worth think it’s still worth trying to claim EB?

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Depends on the courier, check tracking and if not go with DNA Unless you saw them take a pic. I’ve done DNA previously and had it rectified within 2 days

@mothered what you think🐐

Did they take a POD?

Assuming POD means picture of delivery, not as of yet but i assume there will be

(05-23-2023, 10:32 AM)aelizia Wrote:

(05-20-2023, 10:03 AM)Pedros Wrote: 2/3 days and it should be done. The last time they asked me for pictures plus a picture of ID for some reason. I sent them a pic of my driving licence and it went through absolutely fine

When was this? Got my order arriving from EVRI today but I’ve seen people on the UPS post saying they’ve been having trouble getting refund. Worth think it’s still worth trying to claim EB?

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(05-23-2023, 10:32 AM)aelizia Wrote: [quote="Pedros" pid='1253687' dateline='1684573426']
2/3 days and it should be done. The last time they asked me for pictures plus a picture of ID for some reason. I sent them a pic of my driving licence and it went through absolutely fine

When was this? Got my order arriving from EVRI today but I’ve seen people on the UPS post saying they’ve been having trouble getting refund. Worth think it’s still worth trying to claim EB?

(05-23-2023, 01:30 PM)Pedros Wrote:

(05-23-2023, 10:32 AM)aelizia Wrote:

(05-20-2023, 10:03 AM)Pedros Wrote: 2/3 days and it should be done. The last time they asked me for pictures plus a picture of ID for some reason. I sent them a pic of my driving licence and it went through absolutely fine

When was this? Got my order arriving from EVRI today but I’ve seen people on the UPS post saying they’ve been having trouble getting refund. Worth think it’s still worth trying to claim EB?

---

(05-23-2023, 10:32 AM)aelizia Wrote: [quote="Pedros" pid='1253687' dateline='1684573426']
2/3 days and it should be done. The last time they asked me for pictures plus a picture of ID for some reason. I sent them a pic of my driving licence and it went through absolutely fine

When was this? Got my order arriving from EVRI today but I’ve seen people on the UPS post saying they’ve been having trouble getting refund. Worth think it’s still worth trying to claim EB?

2 months ago at most. I’d be surprised if it didn’t work.

(05-23-2023, 06:19 PM)aelizia Wrote: just called them and said the box was empty, and that they will send an email with what they need from me to open an investigation with EVRI. hoping that means what other people said, me sending in my ID and saying they will "collect the box".

(05-24-2023, 10:20 AM)mothered Wrote:

(05-23-2023, 06:19 PM)aelizia Wrote: just called them and said the box was empty, and that they will send an email with what they need from me to open an investigation with EVRI. hoping that means what other people said, me sending in my ID and saying they will "collect the box".

It's obvious to EB It.

Keep us Informed of the latest developments.

(06-08-2023, 07:50 PM)aelizia Wrote: still waiting on this, has been nearly 3 weeks since i sent them a photo of the empty box and my ID. taking the piss a little now honestly, have been calling a 2/3 times a week and emailing in to check on the status and they just claim "there has been lots of types of this claim as of recently and we are trying to get to the bottom of it and give you a solution ASAP"

(06-09-2023, 10:02 AM)mothered Wrote:

(06-08-2023, 07:50 PM)aelizia Wrote: still waiting on this, has been nearly 3 weeks since i sent them a photo of the empty box and my ID. taking the piss a little now honestly, have been calling a 2/3 times a week and emailing in to check on the status and they just claim "there has been lots of types of this claim as of recently and we are trying to get to the bottom of it and give you a solution ASAP"

Ridiculous.

Ask to speak with senior management.