investigation/more refunds 10-09-2018, 10:56 PM
#1
Hi everyone so i had someone doing refunds for me they ended up scamming me and taking off i was just wondering if you guys know the #1 rated amazon refunder or top 10 refunders in this forum also when he took off i tried doing my own refunds using the empty box method and this is what was said
Kris: Hello, my name is Kris. I'm here to help you today.
Me: hi
Kris: Hi there
How are you?
Me: i received an item and the box was empty
im alright how are you?
Kris: I'm doing well, thank you
What's the order number?
Me: Order
Let me connect you to a member of the team that will best be able to help you with this. It will only take a moment.
Me: ok sure
A Customer Service Associate will be with you in a moment.
You are now connected to Vishal from Amazon.ca
Vishal: Hello, my name is Vishal. Please give me a moment to review the previous correspondence.
Thank you for waiting.
I'm sorry to hear that item was missing from the package.
Me: no problem
Vishal: I was checking that when we shipped the item and when it was marked as delivered on your address, the shipping label and the information of the carrier acknowledged the weight of the item meaning that it was there then delivered, due to that I need to open an investigation.
Me: sure
Vishal: I'm much confident that we will be able to find out the issue with the package please allow us some time to complete investigation. I request you to please contact us again after 3 business days.
Me: ok sure thank you
Vishal: You are welcome.
If there is any thing else I could help you with then please let me know.
Me: yeah sure
Vishal: May I help you with anything else today?
Me: thats all thank you
Vishal: I hope you have an awesome rest of the day, and thank you for being part of the Amazon Family
Please click on the "end chat" button to close this window.
so what i did was contacted them a second time and this is what was said
Roshita: Hello, my name is Roshita. I'm here to help you today.
Me: Hi
earlier today i contacted you guys regarding this order
Roshita: May I know the issue you ae facing with this order?
Me: well there was an empty box but i just talked to my brother and he told me he took the cable out of the box
Roshita: Just to confirm, you have received the item?
Me: yes i have received the item =)
Roshita: wow great!
Me: yeah i am so happy! well have a nice night enjoy!!!!!!
Roshita: I appreciate it. have a great night!
Thank you for contacting Amazon. We hope to see you again.
well i have more refunds i wanna do but im not sure if i can do them on this account should i close my account?
Kris: Hello, my name is Kris. I'm here to help you today.
Me: hi
Kris: Hi there
How are you?
Me: i received an item and the box was empty
im alright how are you?
Kris: I'm doing well, thank you
What's the order number?
Me: Order
Let me connect you to a member of the team that will best be able to help you with this. It will only take a moment.
Me: ok sure
A Customer Service Associate will be with you in a moment.
You are now connected to Vishal from Amazon.ca
Vishal: Hello, my name is Vishal. Please give me a moment to review the previous correspondence.
Thank you for waiting.
I'm sorry to hear that item was missing from the package.
Me: no problem
Vishal: I was checking that when we shipped the item and when it was marked as delivered on your address, the shipping label and the information of the carrier acknowledged the weight of the item meaning that it was there then delivered, due to that I need to open an investigation.
Me: sure
Vishal: I'm much confident that we will be able to find out the issue with the package please allow us some time to complete investigation. I request you to please contact us again after 3 business days.
Me: ok sure thank you
Vishal: You are welcome.
If there is any thing else I could help you with then please let me know.
Me: yeah sure
Vishal: May I help you with anything else today?
Me: thats all thank you
Vishal: I hope you have an awesome rest of the day, and thank you for being part of the Amazon Family

Please click on the "end chat" button to close this window.
so what i did was contacted them a second time and this is what was said
Roshita: Hello, my name is Roshita. I'm here to help you today.
Me: Hi
earlier today i contacted you guys regarding this order
Roshita: May I know the issue you ae facing with this order?
Me: well there was an empty box but i just talked to my brother and he told me he took the cable out of the box
Roshita: Just to confirm, you have received the item?
Me: yes i have received the item =)
Roshita: wow great!
Me: yeah i am so happy! well have a nice night enjoy!!!!!!
Roshita: I appreciate it. have a great night!
Thank you for contacting Amazon. We hope to see you again.
well i have more refunds i wanna do but im not sure if i can do them on this account should i close my account?
(This post was last modified: 10-09-2018, 11:15 PM by GREATWHITE.)


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