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amazon.de support ignoring me filter_list
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privatejohn__ Offline
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amazon.de support ignoring me 02-07-2023, 06:04 PM #1
I'm in the middle of a WIR of a quite expensive item. I've gotten to the stage where the item is shipped back to amazon, but when I email their delivery investigation email, they seem to ignore me. The first time they replied saying something about me not providing the required documents (which I did), but since then it's been 2 weeks and I've emailed them twice without receiving a response. What should I do?

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blamb1 Offline
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RE: amazon.de support ignoring me 02-07-2023, 07:29 PM #2
(02-07-2023, 06:04 PM)privatejohn__ Wrote: I'm in the middle of a WIR of a quite expensive item. I've gotten to the stage where the item is shipped back to amazon, but when I email their delivery investigation email, they seem to ignore me. The first time they replied saying something about me not providing the required documents (which I did), but since then it's been 2 weeks and I've emailed them twice without receiving a response. What should I do?

Try give them a call and request the status of your claim.

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