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Wrong item received method on third-party product
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Three Years of Service
Posts: 43
Threads: 5
Wrong item received method on third-party product 01-27-2023, 02:04 PM
#1
Hi,
Do you know if the wrong item method works on Amazon if the main product comes from third-party seller but is shipped by Amazon ?
Thanks !
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Fourteen Years of Service
Posts: 74,287
Threads: 317
RE: Wrong item received method on third-party product 01-27-2023, 03:15 PM
#2
It'll be Invoiced from Amazon's Inventory, so It's fine.
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Three Years of Service
Posts: 43
Threads: 5
RE: Wrong item received method on third-party product 01-27-2023, 03:21 PM
#3
(01-27-2023, 03:15 PM)mothered Wrote: It'll be Invoiced from Amazon's Inventory, so It's fine.
Ok thanks and for the cheap item to return with the method, must I also order another product from this third-party seller or can I choose any product on Amazon in same category and weight ?
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Fourteen Years of Service
Posts: 74,287
Threads: 317
RE: Wrong item received method on third-party product 01-27-2023, 03:22 PM
#4
(01-27-2023, 03:21 PM)azocines Wrote: can I choose any product on Amazon in same category and weight ?
^ This.
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Three Years of Service
Posts: 43
Threads: 5
RE: Wrong item received method on third-party product 01-27-2023, 03:26 PM
#5
(01-27-2023, 03:22 PM)mothered Wrote: (01-27-2023, 03:21 PM)azocines Wrote: can I choose any product on Amazon in same category and weight ?
^ This.
Ok many thanks.
So, just to be sure that I fully understand everythingyou said about this method, I must :
1) Order the product I want
2) Order a product in same category with same weight (with a different Amazon account on a different address of course)
3) When the main product comes, I contact Amazon support to tell them that when I opened the box, a different item was here
4) They will ask me to return the item, so I will return them the cheap item
5) After few days/weeks, they will send me replacement/return
Do I forget something ?
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Fourteen Years of Service
Posts: 74,287
Threads: 317
RE: Wrong item received method on third-party product 01-28-2023, 01:10 AM
#6
(01-27-2023, 03:26 PM)azocines Wrote: just to be sure that I fully understand everythingyou said about this method, I must :
1) Order the product I want
2) Order a product in same category with same weight (with a different Amazon account on a different address of course)
3) When the main product comes, I contact Amazon support to tell them that when I opened the box, a different item was here
4) They will ask me to return the item, so I will return them the cheap item
5) After few days/weeks, they will send me replacement/return
Spot-on.
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Three Years of Service
Posts: 43
Threads: 5
RE: Wrong item received method on third-party product 01-28-2023, 01:18 AM
#7
(01-28-2023, 01:10 AM)mothered Wrote: (01-27-2023, 03:26 PM)azocines Wrote: just to be sure that I fully understand everythingyou said about this method, I must :
1) Order the product I want
2) Order a product in same category with same weight (with a different Amazon account on a different address of course)
3) When the main product comes, I contact Amazon support to tell them that when I opened the box, a different item was here
4) They will ask me to return the item, so I will return them the cheap item
5) After few days/weeks, they will send me replacement/return
Spot-on.
Great, thanks !
I just don't understand ont thing :
About the wrong item with the second account, is it possible to make it delivered in Amazon locker ? because it's if in Locker, I can't tell that I haven't received it or empty box (my product has 500g weight)
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Fourteen Years of Service
Posts: 74,287
Threads: 317
RE: Wrong item received method on third-party product 01-28-2023, 02:19 AM
#8
(01-28-2023, 01:18 AM)azocines Wrote: About the wrong item with the second account, is it possible to make it delivered in Amazon locker ?
The wrong Item can be delivered anywhere other than the address of the original Item.
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Three Years of Service
Posts: 43
Threads: 5
RE: Wrong item received method on third-party product 01-28-2023, 02:30 AM
#9
(01-28-2023, 02:19 AM)mothered Wrote: (01-28-2023, 01:18 AM)azocines Wrote: About the wrong item with the second account, is it possible to make it delivered in Amazon locker ?
The wrong Item can be delivered anywhere other than the address of the original Item.
Okay yes but in this case, if I deliver in Amazon locker, I can't say that I haven't received it or empty box (weight of wrong item in my case : around 500g)
And Amazon will find strange and impossible that two people receive the exact same wrong item (on first account and second account)
Do you have a solution for this case ?
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Fourteen Years of Service
Posts: 74,287
Threads: 317
RE: Wrong item received method on third-party product 01-28-2023, 02:51 AM
#10
(01-28-2023, 02:30 AM)azocines Wrote: Okay yes but in this case, if I deliver in Amazon locker, I can't say that I haven't received it or empty box (weight of wrong item in my case : around 500g)
We're not discussing EB'ing or DNA'ing.
(01-28-2023, 02:30 AM)azocines Wrote: And Amazon will find strange and impossible that two people receive the exact same wrong item (on first account and second account)
Why?
Both accounts are totally unrelated.
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