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Wrong item received method on third-party product - Printable Version

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Wrong item received method on third-party product - azocines - 01-27-2023

Hi,

Do you know if the wrong item method works on Amazon if the main product comes from third-party seller but is shipped by Amazon ?

Thanks !


RE: Wrong item received method on third-party product - mothered - 01-27-2023

It'll be Invoiced from Amazon's Inventory, so It's fine.


RE: Wrong item received method on third-party product - azocines - 01-27-2023

(01-27-2023, 03:15 PM)mothered Wrote: It'll be Invoiced from Amazon's Inventory, so It's fine.

Ok thanks and for the cheap item to return with the method, must I also order another product from this third-party seller or can I choose any product on Amazon in same category and weight ?


RE: Wrong item received method on third-party product - mothered - 01-27-2023

(01-27-2023, 03:21 PM)azocines Wrote: can I choose any product on Amazon in same category and weight ?
^ This.


RE: Wrong item received method on third-party product - azocines - 01-27-2023

(01-27-2023, 03:22 PM)mothered Wrote:
(01-27-2023, 03:21 PM)azocines Wrote: can I choose any product on Amazon in same category and weight ?
^ This.

Ok many thanks.

So, just to be sure that I fully understand everythingyou said about this method, I must :

1) Order the product I want
2) Order a product in same category with same weight (with a different Amazon account on a different address of course)
3) When the main product comes, I contact Amazon support to tell them that when I opened the box, a different item was here
4) They will ask me to return the item, so I will return them the cheap item
5) After few days/weeks, they will send me replacement/return

Do I forget something ?


RE: Wrong item received method on third-party product - mothered - 01-28-2023

(01-27-2023, 03:26 PM)azocines Wrote: just to be sure that I fully understand everythingyou said about this method, I must :

1) Order the product I want
2) Order a product in same category with same weight (with a different Amazon account on a different address of course)
3) When the main product comes, I contact Amazon support to tell them that when I opened the box, a different item was here
4) They will ask me to return the item, so I will return them the cheap item
5) After few days/weeks, they will send me replacement/return
Spot-on.


RE: Wrong item received method on third-party product - azocines - 01-28-2023

(01-28-2023, 01:10 AM)mothered Wrote:
(01-27-2023, 03:26 PM)azocines Wrote: just to be sure that I fully understand everythingyou said about this method, I must :

1) Order the product I want
2) Order a product in same category with same weight (with a different Amazon account on a different address of course)
3) When the main product comes, I contact Amazon support to tell them that when I opened the box, a different item was here
4) They will ask me to return the item, so I will return them the cheap item
5) After few days/weeks, they will send me replacement/return
Spot-on.

Great, thanks !

I just don't understand ont thing :
About the wrong item with the second account, is it possible to make it delivered in Amazon locker ? because it's if in Locker, I can't tell that I haven't received it or empty box (my product has 500g weight)


RE: Wrong item received method on third-party product - mothered - 01-28-2023

(01-28-2023, 01:18 AM)azocines Wrote: About the wrong item with the second account, is it possible to make it delivered in Amazon locker ?
The wrong Item can be delivered anywhere other than the address of the original Item.


RE: Wrong item received method on third-party product - azocines - 01-28-2023

(01-28-2023, 02:19 AM)mothered Wrote:
(01-28-2023, 01:18 AM)azocines Wrote: About the wrong item with the second account, is it possible to make it delivered in Amazon locker ?
The wrong Item can be delivered anywhere other than the address of the original Item.

Okay yes but in this case, if I deliver in Amazon locker, I can't say that I haven't received it or empty box (weight of wrong item in my case : around 500g)
And Amazon will find strange and impossible that two people receive the exact same wrong item (on first account and second account)

Do you have a solution for this case ?


RE: Wrong item received method on third-party product - mothered - 01-28-2023

(01-28-2023, 02:30 AM)azocines Wrote: Okay yes but in this case, if I deliver in Amazon locker, I can't say that I haven't received it or empty box (weight of wrong item in my case : around 500g)
We're not discussing EB'ing or DNA'ing.

(01-28-2023, 02:30 AM)azocines Wrote: And Amazon will find strange and impossible that two people receive the exact same wrong item (on first account and second account)
Why?

Both accounts are totally unrelated.