[dowjones]

that was quite informative

[durden666]

An update for anyone that is interested

Dell is sending me a new replacement monitor free of charge. Already provided contact and address details. Just waiting for confirmation of dispatch etc now.

[Filament]

An update for anyone that is interested

Dell is sending me a new replacement monitor free of charge. Already provided contact and address details. Just waiting for confirmation of dispatch etc now.

They said they're okay with not receiving the broken one back? Well played out, good job with the SE (so far).

[durden666]

An update for anyone that is interested

Dell is sending me a new replacement monitor free of charge. Already provided contact and address details. Just waiting for confirmation of dispatch etc now.

They said they're okay with not receiving the broken one back? Well played out, good job with the SE (so far).

Yep did not have to send it back. They most definitely wanted it but I convinced them otherwise...

[Filament]

An update for anyone that is interested

Dell is sending me a new replacement monitor free of charge. Already provided contact and address details. Just waiting for confirmation of dispatch etc now.

They said they're okay with not receiving the broken one back? Well played out, good job with the SE (so far).

Yep did not have to send it back. They most definitely wanted it but I convinced them otherwise...

Niiiice. Great job on the SE. Looks like it's in the bag

[durden666]

They said they're okay with not receiving the broken one back? Well played out, good job with the SE (so far).

Yep did not have to send it back. They most definitely wanted it but I convinced them otherwise...

Niiiice. Great job on the SE. Looks like it's in the bag

Yep we shall see. I shot you a pm on TG. Assuming I got the right person

[Filament]

Yep did not have to send it back. They most definitely wanted it but I convinced them otherwise...

Niiiice. Great job on the SE. Looks like it's in the bag

Yep we shall see. I shot you a pm on TG. Assuming I got the right person

Thank you kindly
PM'ed.

[H3RR3S]

You guys know other companies that dont require you to send anything back? That you can just se with the SN

If you're convincing, you don't need to send things back. I've gotten multiple companies to offer replacement without sending back anything even though their company protocol "requires" me to send the item back. That's the fun part of SE, imo

Indeed I agree with you, but what are good ways to prevent sending back the item? I only know catching fire, leaking battery acid (but for which devices can I use this method?), and blood. But all these reasons look kinda bad to me expect for the leaking battery one...

[Filament]

You guys know other companies that dont require you to send anything back? That you can just se with the SN

If you're convincing, you don't need to send things back. I've gotten multiple companies to offer replacement without sending back anything even though their company protocol "requires" me to send the item back. That's the fun part of SE, imo

Indeed I agree with you, but what are good ways to prevent sending back the item? I only know catching fire, leaking battery acid (but for which devices can I use this method?), and blood. But all these reasons look kinda bad to me expect for the leaking battery one...

Really depends on the product. Different products you can come up with different excuses.
One person on these forums just got away with an exploding monitor, torched a random monitor, then was able to get away with saying he disposed of it with Dell. Goes to show that it can be extreme, as long as you're able to back it up/ convince the rep.

[mothered]

but what are good ways to prevent sending back the item?

There are no hard and fast rules.

The method Is always based on the nature of the Item.