[_trixe_]

After telling them it wouldn't connect they said that the "Bluetooth is defective" and they will send me a replacement after filling out warranty details via email
https://gyazo.com/d8e4e77bf25f3d0fbbeb835f18bdcd38
After filling out details they said "ok perfect, we will look over your information and get back to you with an answer by tomorrow morning"
I feel like I might have fucked up bad, or is this what happened to you?

No I had to do the exact same thing ;D

[mothered]

After telling them it wouldn't connect they said that the "Bluetooth is defective" and they will send me a replacement after filling out warranty details via email
https://gyazo.com/d8e4e77bf25f3d0fbbeb835f18bdcd38
After filling out details they said "ok perfect, we will look over your information and get back to you with an answer by tomorrow morning"
I feel like I might have fucked up bad, or is this what happened to you?

No I had to do the exact same thing ;D

Given It's happened to yourself as well as the above member, It seems like a commonality pertaining to company protocol.

A simplistic, yet effective guide.
Thanks.

[udz]

After telling them it wouldn't connect they said that the "Bluetooth is defective" and they will send me a replacement after filling out warranty details via email
https://gyazo.com/d8e4e77bf25f3d0fbbeb835f18bdcd38
After filling out details they said "ok perfect, we will look over your information and get back to you with an answer by tomorrow morning"
I feel like I might have fucked up bad, or is this what happened to you?

No I had to do the exact same thing ;D

Did i do everything correctly??

o First and last name of purchaser: didnt give
o Your first and last name: gave legit name
o Name of retailer: amazon
o Order number (If Bought on Fugoo.com): didnt give
o Model name of speaker: sport
o Serial number, if available: didn't give
o Date of purchase: recent random date
o Your shipping address: legit address
o Your phone number: legit number

[_trixe_]

After telling them it wouldn't connect they said that the "Bluetooth is defective" and they will send me a replacement after filling out warranty details via email
https://gyazo.com/d8e4e77bf25f3d0fbbeb835f18bdcd38
After filling out details they said "ok perfect, we will look over your information and get back to you with an answer by tomorrow morning"
I feel like I might have fucked up bad, or is this what happened to you?

After this they will sending you a email where you have to fill in your address and after that you will receive the tracking code. (Only if they are going to do the same process that they did by me.)

[_trixe_]

After telling them it wouldn't connect they said that the "Bluetooth is defective" and they will send me a replacement after filling out warranty details via email
https://gyazo.com/d8e4e77bf25f3d0fbbeb835f18bdcd38
After filling out details they said "ok perfect, we will look over your information and get back to you with an answer by tomorrow morning"
I feel like I might have fucked up bad, or is this what happened to you?

No I had to do the exact same thing ;D

Did i do everything correctly??

o First and last name of purchaser: didnt give
o Your first and last name: gave legit name
o Name of retailer: amazon
o Order number (If Bought on Fugoo.com): didnt give
o Model name of speaker: sport
o Serial number, if available: didn't give
o Date of purchase: recent random date
o Your shipping address: legit address
o Your phone number: legit number

What I did is what filling it all in with legit information, so I used my own name as purchase name.
The date has to be like a few months ago and they don't need your phone number so just fill in a random one, because they will not call you.

[Skryptec]

After telling them it wouldn't connect they said that the "Bluetooth is defective" and they will send me a replacement after filling out warranty details via email
https://gyazo.com/d8e4e77bf25f3d0fbbeb835f18bdcd38
After filling out details they said "ok perfect, we will look over your information and get back to you with an answer by tomorrow morning"
I feel like I might have fucked up bad, or is this what happened to you?

No I had to do the exact same thing ;D

Did i do everything correctly??

o First and last name of purchaser: didnt give
o Your first and last name: gave legit name
o Name of retailer: amazon
o Order number (If Bought on Fugoo.com): didnt give
o Model name of speaker: sport
o Serial number, if available: didn't give
o Date of purchase: recent random date
o Your shipping address: legit address
o Your phone number: legit number

They will probably ask you for an Amazon receipt, generate one and you will be succesful.

[_trixe_]

No I had to do the exact same thing ;D

Did i do everything correctly??

o First and last name of purchaser: didnt give
o Your first and last name: gave legit name
o Name of retailer: amazon
o Order number (If Bought on Fugoo.com): didnt give
o Model name of speaker: sport
o Serial number, if available: didn't give
o Date of purchase: recent random date
o Your shipping address: legit address
o Your phone number: legit number

They will probably ask you for an Amazon receipt, generate one and you will be succesful.

There is a small chance they will ask about a Amazon receipt, but of course it is always possible that they will ask about that.

[JohnKokolo]

I don’t get it. The form says to ship it back. How do you get past that?

Thanks

[Skryptec]

I don’t get it. The form says to ship it back. How do you get past that?

Thanks

If they ask you to return it and they don't provide a return label, just make up an excuse to not send it back, box them or tell them you have sent it and then ask for status 1 week later.

[JohnKokolo]

Thanks man.

Just as info, I’m kinda new to this: what would be a good excuse, in case they provide a shipping label? Thanks

I don’t get it. The form says to ship it back. How do you get past that?

Thanks

If they ask you to return it and they don't provide a return label, just make up an excuse to not send it back, box them or tell them you have sent it and then ask for status 1 week later.