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Tips for Se'ing Logitech's expensive keyboard?
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Seven Years of Service
Posts: 66
Threads: 13
RE: Tips for Se'ing Logitech's expensive keyboard? 12-21-2019, 12:30 PM
#11
(12-18-2019, 11:01 AM)mothered Wrote: (12-18-2019, 07:35 AM)denisTenis Wrote: I think I'm gomma send them a pic and say I misunderstood and already threw the keyboard out
If you say that you've disposed of the keyboard, how Is It possible to take a pic?
I'm gonna say I took the picture and then threw it away
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Fourteen Years of Service
Posts: 74,287
Threads: 317
RE: Tips for Se'ing Logitech's expensive keyboard? 12-21-2019, 12:53 PM
#12
(12-21-2019, 12:30 PM)denisTenis Wrote: (12-18-2019, 11:01 AM)mothered Wrote: (12-18-2019, 07:35 AM)denisTenis Wrote: I think I'm gomma send them a pic and say I misunderstood and already threw the keyboard out
If you say that you've disposed of the keyboard, how Is It possible to take a pic?
I'm gonna say I took the picture and then threw it away
I suppose that could work.
Send the picture first without any form of communication and when they ask for the video, only then tell them that you've disposed of the keyboard, namely for the fact of not having the need to keep a nonfunctional Item.
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Seven Years of Service
Posts: 66
Threads: 13
RE: Tips for Se'ing Logitech's expensive keyboard? 12-21-2019, 03:15 PM
#13
(12-21-2019, 12:53 PM)mothered Wrote: (12-21-2019, 12:30 PM)denisTenis Wrote: (12-18-2019, 11:01 AM)mothered Wrote: If you say that you've disposed of the keyboard, how Is It possible to take a pic?
I'm gonna say I took the picture and then threw it away
I suppose that could work.
Send the picture first without any form of communication and when they ask for the video, only then tell them that you've disposed of the keyboard, namely for the fact of not having the need to keep a nonfunctional Item.
Thanks, gonna do that instead
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Eight Years of Service
Posts: 12
Threads: 0
RE: Tips for Se'ing Logitech's expensive keyboard? 12-21-2019, 10:44 PM
#14
(12-18-2019, 07:35 AM)denisTenis Wrote: (12-18-2019, 03:05 AM)mothered Wrote: (12-17-2019, 02:34 PM)denisTenis Wrote: I've sent them the SE and now they're asking for a video containing proof of destruction and a note with the ticker number, should I just leave it and try again? Maybe I should just send them a photoshopped image with the wire cut off?
Are they specifically requesting a video, or will they alternatively accept an Image?
Also, what reason/excuse did you use when SEing the keyboard?
They're asking a pic containing a ticket number next to the keyboard and a video which contains cutting the wire, I think I'm gomma send them a pic and say I misunderstood and already threw the keyboard out
Isn't the G915 wireless?
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Fourteen Years of Service
Posts: 74,287
Threads: 317
RE: Tips for Se'ing Logitech's expensive keyboard? 12-22-2019, 02:05 AM
#15
(12-21-2019, 03:15 PM)denisTenis Wrote: (12-21-2019, 12:53 PM)mothered Wrote: (12-21-2019, 12:30 PM)denisTenis Wrote: I'm gonna say I took the picture and then threw it away
I suppose that could work.
Send the picture first without any form of communication and when they ask for the video, only then tell them that you've disposed of the keyboard, namely for the fact of not having the need to keep a nonfunctional Item.
Thanks, gonna do that instead
You're very welcome.
As time permits, do keep us updated.
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Seven Years of Service
Posts: 66
Threads: 13
RE: Tips for Se'ing Logitech's expensive keyboard? 12-22-2019, 01:21 PM
#16
(12-21-2019, 10:44 PM)xxxtentacion Wrote: (12-18-2019, 07:35 AM)denisTenis Wrote: (12-18-2019, 03:05 AM)mothered Wrote: Are they specifically requesting a video, or will they alternatively accept an Image?
Also, what reason/excuse did you use when SEing the keyboard?
They're asking a pic containing a ticket number next to the keyboard and a video which contains cutting the wire, I think I'm gomma send them a pic and say I misunderstood and already threw the keyboard out
Isn't the G915 wireless?
Yeah, it is, don't know why they're asking for it instead of smashing the keyboard
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Seven Years of Service
Posts: 66
Threads: 13
RE: Tips for Se'ing Logitech's expensive keyboard? 12-22-2019, 02:31 PM
#17
(12-22-2019, 02:05 AM)mothered Wrote: (12-21-2019, 03:15 PM)denisTenis Wrote: (12-21-2019, 12:53 PM)mothered Wrote: I suppose that could work.
Send the picture first without any form of communication and when they ask for the video, only then tell them that you've disposed of the keyboard, namely for the fact of not having the need to keep a nonfunctional Item.
Thanks, gonna do that instead
You're very welcome.
As time permits, do keep us updated.
Will do.
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Eight Years of Service
Posts: 24
Threads: 0
RE: Tips for Se'ing Logitech's expensive keyboard? 12-27-2019, 08:06 PM
#18
Any updates? I know they don't accept this excuses.
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Seven Years of Service
Posts: 66
Threads: 13
RE: Tips for Se'ing Logitech's expensive keyboard? 02-10-2020, 08:51 PM
#19
update: I will start over again, I was on holiday, so they ended the ticket.
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