The Fragrance Shop

stevenadams2323 · 06-24-2022, 03:37 PM

Anyone hit the fragrance shop before? how were they and do you know if they use cameras whilst packing?

mothered · 06-24-2022, 04:07 PM

Quote:Anyone hit the fragrance shop before?

Are you referring to "The Fragrance Shop" or "Fragrance Shop"?

stevenadams2323 · 06-24-2022, 04:39 PM

(06-24-2022, 04:07 PM)mothered Wrote:
Quote:Anyone hit the fragrance shop before?
Are you referring to "The Fragrance Shop" or "Fragrance Shop"?

The Fragrance Shop, sorry for not being clear.

mothered · 06-24-2022, 04:59 PM

(06-24-2022, 04:39 PM)stevenadams2323 Wrote: The Fragrance Shop, sorry for not being clear.

You were being clear, I just wanted to verify It.

I haven't experienced The Fragrance Shop, but have dealt with Fragrance Shop and they're rather difficult to deal with, particularly when using the broken glass method. They almost always request the bottle be returned.

ryanchiddy · 06-24-2022, 07:08 PM

(06-24-2022, 03:37 PM)stevenadams2323 Wrote: Anyone hit the fragrance shop before? how were they and do you know if they use cameras whilst packing?

I have hit TFS a few times in the past with the broken bottle method, incredibly straightforwards.

Akoz · 06-24-2022, 07:20 PM

Tried The Fragrance Shop twice now and failed both times, Tried PhotoShopping an empty bottle and claimed the bottle had leaked as well as using an old bottle I smashed in a bag and claimed it arrived smashed, All they did was take me for a ride and constantly put me onto new support members who asked for the same evidence over and over and over again.

I eventually told them to ram it and took the L.

Obviously my own situation and may have just been unlucky with reps but that is my 2 cents.

mothered · 06-25-2022, 04:28 AM

(06-24-2022, 07:20 PM)Akoz Wrote: Tried The Fragrance Shop twice now and failed both times, Tried PhotoShopping an empty bottle and claimed the bottle had leaked as well as using an old bottle I smashed in a bag and claimed it arrived smashed, All they did was take me for a ride and constantly put me onto new support members who asked for the same evidence over and over and over again.

I eventually told them to ram it and took the L.

Ridiculous.

Did you not request your claim be escalated?

Akoz · 06-25-2022, 09:41 PM

(06-25-2022, 04:28 AM)mothered Wrote:
(06-24-2022, 07:20 PM)Akoz Wrote: Tried The Fragrance Shop twice now and failed both times, Tried PhotoShopping an empty bottle and claimed the bottle had leaked as well as using an old bottle I smashed in a bag and claimed it arrived smashed, All they did was take me for a ride and constantly put me onto new support members who asked for the same evidence over and over and over again.

I eventually told them to ram it and took the L.
Ridiculous.

Did you not request your claim be escalated?

They had pissed me off so much that I just gave up. I suppose I could have made a chargeback through bank but I usually try save those for bigger refunds if ever needed

mothered · 06-26-2022, 02:17 AM

(06-25-2022, 09:41 PM)Akoz Wrote: They had pissed me off so much that I just gave up. I suppose I could have made a chargeback through bank but I usually try save those for bigger refunds if ever needed

You certainly did the right thing by not pursuing a chargeback.

The Item value Is not worth It.

trapthot · 06-26-2022, 02:46 AM

Fragrances expire you can always track down a old bottle or something. Consumers don’t realize this so they sell it close to market price and buyers aren’t aware so they buy it anyway but if you’re looking for an excuse try expired but you need to decode the numbers on the bottle

The Fragrance Shop
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