Tech company experiences.

Nutany · 09-30-2018, 07:11 PM

Which tech companies have you made good experiences with only SE ( not buying an item not boxing just writing )?

AllWrappedUp · 09-30-2018, 07:13 PM

I was about to say if you're going down the refund route - Bestbuy, Newegg etc. are easy

Auftot · 09-30-2018, 08:05 PM

I recommend Lucidsound, took like 4-5 emails and they sent a new one. Also SS, and Logitech are pretty easy.

mothered · 10-01-2018, 06:29 AM

Provided you've done your research and prepared, formulated & executed your SE accordingly, "anyone" can be SEd.

In answer to your question, Logitech Is one of the easiest.

Jimbo39238 · 10-01-2018, 07:35 AM

Where are you based? Logitech is most definitely very easy in US however if you're in Australia it's more difficult however still boxable Tongue

Nutany · 10-01-2018, 09:49 AM

I live in Germany, made bad experiences with german supports.
Always get asked to return the item.

mothered · 10-01-2018, 11:38 AM

(10-01-2018, 09:49 AM)Lucas1543 Wrote: I live in Germany, made bad experiences with german supports.
Always get asked to return the item.

Do just that by boxing them.

Most companies will request something- the Item returned, a receipt, Image and so forth. You need to be prepared to deal with such requests.

Nutany · 10-01-2018, 12:10 PM

I'm still trying to get a wheel from them, its kinda hard to box that since it weighs too much.

Jimbo39238 · 10-01-2018, 12:21 PM

(10-01-2018, 12:10 PM)Lucas1543 Wrote: I'm still trying to get a wheel from them, its kinda hard to box that since it weighs too much.

Be sure to document and update to help others out too.
Did they offer a refund option? or was it replacement only?

Nutany · 10-01-2018, 12:24 PM

They only offered replacement.

Tech company experiences.
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