[pepes]

I ordered an iPhone from Swappie, they send them via DHL and require signature
Can I use EB method? What would work best?
If I say it's damaged they will send a new one, and then I'm required to send old one back (they check if it's there so weights wouldnt work)
Any ideas?

[yeen]

The phone is over 120g, don’t try eb
Maybe DNA? You could fake sign

[IDontCareAboutIt]

I ordered an iPhone from Swappie, they send them via DHL and require signature
Can I use EB method? What would work best?
If I say it's damaged they will send a new one, and then I'm required to send old one back (they check if it's there so weights wouldnt work)
Any ideas?

did you manage to pull it off?
I tried doing Swappie a few years ago with sending a phone, but switched it for another item and claimed it was their fault. Didn't work but made the reps laugh hahaha.

[mothered]

As @yeen stated, DNA It, but check If they're liable for lost shipments.

[Rave0x]

For France :

I've checked their website and noticed that they ship/return using DHL Express.
They also strongly advise us to schedule a pick-up return with DHL Express as using any other kind of returns won't offer the best security possible. Should I understand there that we can't return the package by ourselves? If so, any ftid/lit attempts should be avoided.

[Zelda7711]

I ordered an iPhone from Swappie, they send them via DHL and require signature
Can I use EB method? What would work best?
If I say it's damaged they will send a new one, and then I'm required to send old one back (they check if it's there so weights wouldnt work)
Any ideas?

Do they send you a replacement right away without taking back the defective product?

[mothered]

@pepes, have you pursued the SE?

[Rave0x]

As @yeen stated, DNA It, but check If they're liable for lost shipments.

I have studied a bit their website, and found this :

Code:

Products are sold as they are. Swappie is not liable for any indirect costs which are a side effect of the main loss or damage, for example loss of profits or loss of opportunity; or for failure to deliver the products or to meet any of our other obligations under these Terms

Moreover, they also state that, regarding the returns, :

Code:

You are responsible for the products until they have been delivered to Swappie.

I assume then only an EB/MEB or a RTS could do the trick, am i wrong boss?

[pepes]

@pepes, have you pursued the SE?

Sorry for the long wait, no I did not, I just asked for a refund since the phone was actually damaged and I don't think I would be able to sell it

[mothered]

@pepes, have you pursued the SE?

Sorry for the long wait, no I did not, I just asked for a refund since the phone was actually damaged and I don't think I would be able to sell it

No problem at all.