[VisstickNL]

Hi guys,

Anyone has had some luck with Sonos?
Tried warranty claim after I found some serial numbers online, but the helpdesk asked me for e-mail. Seems that you have to register the items in ur account…?

Thnx!

[mothered]

Seems that you have to register the items in ur account…?

Correct.

You need to claim ownership of the Item to proceed with the warranty.

[VisstickNL]

Big bummer. So have to 'buy' them new in that case.

[mothered]

Big bummer. So have to 'buy' them new in that case.

You'd need to transfer ownership and register It Into your account.

As such, you'd put In a claim for an Item that belongs to you.

the helpdesk asked me for e-mail.

What was their exact request?

[VisstickNL]

I don't think you can do that without having the actual product.. You'd need to connect to it trough the app as far as I know, but if someone here knows other options, do let me know lol.

What was their exact request?

The e-mail it was registered to. I tried to manipulate the conversation to the point she wanted to look up the serial number, but even after that she wanted me to confirm the mailaddress closer than I could..