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+--- Thread: Sonos SE (/Thread-Sonos-SE--161510)
Sonos SE - VisstickNL - 05-04-2022
Hi guys,
Anyone has had some luck with Sonos?
Tried warranty claim after I found some serial numbers online, but the helpdesk asked me for e-mail. Seems that you have to register the items in ur account…?
Thnx!
RE: Sonos SE - mothered - 05-05-2022
Quote:Seems that you have to register the items in ur account…?Correct.
You need to claim ownership of the Item to proceed with the warranty.
RE: Sonos SE - VisstickNL - 05-05-2022
Big bummer. So have to 'buy' them new in that case.
RE: Sonos SE - mothered - 05-05-2022
(05-05-2022, 08:10 AM)VisstickNL Wrote: Big bummer. So have to 'buy' them new in that case.You'd need to transfer ownership and register It Into your account.
As such, you'd put In a claim for an Item that belongs to you.
Quote:the helpdesk asked me for e-mail.What was their exact request?
RE: Sonos SE - VisstickNL - 05-05-2022
I don't think you can do that without having the actual product.. You'd need to connect to it trough the app as far as I know, but if someone here knows other options, do let me know lol.
Quote:What was their exact request?The e-mail it was registered to. I tried to manipulate the conversation to the point she wanted to look up the serial number, but even after that she wanted me to confirm the mailaddress closer than I could..