Four Years of Service
Posts: 430
Threads: 61
SE Phone 07-14-2023, 01:26 AM
#1
I ordered a phone from apple and am trying to do eb, they have told me the investigation will take weeks, and that I will need to sign a stat dec, the only issue is that their return policy is only 15 days. So is it still possible to attempt this SE, and being able to return if it fails?
(This post was last modified: 07-15-2023, 03:55 AM by Jaccmcmcnn.)
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Three Years of Service
Posts: 181
Threads: 0
RE: SE Phone 07-15-2023, 02:28 PM
#6
If Apple is requesting a PR then forget it. They will not refund you even after the PR. This usually means your address have hit them before or apple id and have gotten a reimbursement already.
The quick investigation apples does is to find previous abuses. They never actually investigate with courier or open claims. Otherwise they will only go as far as ask for photos from you.
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