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Five Years of Service
Posts: 8
Threads: 2
RE: SE 2020 Macbook Pro ($1,300) 02-23-2022, 04:47 PM
#11
(02-23-2022, 08:55 AM)mothered Wrote: (02-23-2022, 02:48 AM)Advid Wrote: Yes, I am attempting DNA
In answer to your question, contact CS the day after delivery.
Who's the company, and what type of verification (If any) was given on receipt of goods?
Gotcha, will contact Amazon later today. The Macbook was shipped and sold by amazon and delivered by UPS. No verification was given other than an amazon alert saying it was delivered. by UPS. Dropped off at the front door.
(02-23-2022, 04:47 PM)Advid Wrote: (02-23-2022, 08:55 AM)mothered Wrote: (02-23-2022, 02:48 AM)Advid Wrote: Yes, I am attempting DNA
In answer to your question, contact CS the day after delivery.
Who's the company, and what type of verification (If any) was given on receipt of goods?
Gotcha, will contact Amazon later today. The Macbook was shipped and sold by amazon and delivered by UPS. No verification was given other than an amazon alert saying it was delivered. by UPS. Dropped off at the front door.
(This post was last modified: 02-23-2022, 04:48 PM by Advid.)
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Four Years of Service
Posts: 93
Threads: 2
RE: SE 2020 Macbook Pro ($1,300) 02-23-2022, 04:59 PM
#12
(02-23-2022, 04:47 PM)Advid Wrote: (02-23-2022, 08:55 AM)mothered Wrote: (02-23-2022, 02:48 AM)Advid Wrote: Yes, I am attempting DNA
In answer to your question, contact CS the day after delivery.
Who's the company, and what type of verification (If any) was given on receipt of goods?
Gotcha, will contact Amazon later today. The Macbook was shipped and sold by amazon and delivered by UPS. No verification was given other than an amazon alert saying it was delivered. by UPS. Dropped off at the front door.
(02-23-2022, 04:47 PM)Advid Wrote: (02-23-2022, 08:55 AM)mothered Wrote: In answer to your question, contact CS the day after delivery.
Who's the company, and what type of verification (If any) was given on receipt of goods?
Gotcha, will contact Amazon later today. The Macbook was shipped and sold by amazon and delivered by UPS. No verification was given other than an amazon alert saying it was delivered. by UPS. Dropped off at the front door.
Just out of curiosity, what's your account status ? (legit orders, age, etc)
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Five Years of Service
Posts: 8
Threads: 2
RE: SE 2020 Macbook Pro ($1,300) 02-23-2022, 05:04 PM
#13
Quick update. Just contacted customer support. It was an automated bot. However it did say to come back end of day today to get a replacement or complete refund. I took a screenshot of that convo in case I get connected with a real customer support agent.
Does this increase the likelihood of successfully SE since they already mentioned a refund?
(02-23-2022, 04:59 PM)Morrocan Wrote: (02-23-2022, 04:47 PM)Advid Wrote: (02-23-2022, 08:55 AM)mothered Wrote: In answer to your question, contact CS the day after delivery.
Who's the company, and what type of verification (If any) was given on receipt of goods?
Gotcha, will contact Amazon later today. The Macbook was shipped and sold by amazon and delivered by UPS. No verification was given other than an amazon alert saying it was delivered. by UPS. Dropped off at the front door.
(02-23-2022, 04:47 PM)Advid Wrote: Gotcha, will contact Amazon later today. The Macbook was shipped and sold by amazon and delivered by UPS. No verification was given other than an amazon alert saying it was delivered. by UPS. Dropped off at the front door.
Just out of curiosity, what's your account status ? (legit orders, age, etc)
Maybe 5 years old? Tons of legit orders, I regularly buy HVAC tools ($1k+ a couple of months ago) and other personal stuff.
(This post was last modified: 02-23-2022, 05:11 PM by Advid.)
Four Years of Service
Posts: 93
Threads: 2
RE: SE 2020 Macbook Pro ($1,300) 02-23-2022, 05:28 PM
#14
(02-23-2022, 05:04 PM)Advid Wrote: Quick update. Just contacted customer support. It was an automated bot. However it did say to come back end of day today to get a replacement or complete refund. I took a screenshot of that convo in case I get connected with a real customer support agent.
Does this increase the likelihood of successfully SE since they already mentioned a refund?
(02-23-2022, 04:59 PM)Morrocan Wrote: (02-23-2022, 04:47 PM)Advid Wrote: Gotcha, will contact Amazon later today. The Macbook was shipped and sold by amazon and delivered by UPS. No verification was given other than an amazon alert saying it was delivered. by UPS. Dropped off at the front door.
Just out of curiosity, what's your account status ? (legit orders, age, etc)
Maybe 5 years old? Tons of legit orders, I regularly buy HVAC tools ($1k+ a couple of months ago) and other personal stuff.
Ok I see, good luck
Looking forward to the results
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Five Years of Service
Posts: 8
Threads: 2
RE: SE 2020 Macbook Pro ($1,300) 02-23-2022, 11:24 PM
#15
Refund issued successfully. Will receive it in a couple of days!
Also mothered if you see this what are your thoughts on trying to DNA a digital piano? Would that be too much? My brother is thinking about trying it so any opinions would be appreciated!
(This post was last modified: 02-23-2022, 11:58 PM by Advid.)
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Fourteen Years of Service
Posts: 74,287
Threads: 317
RE: SE 2020 Macbook Pro ($1,300) 02-24-2022, 12:40 AM
#16
(02-23-2022, 04:47 PM)Advid Wrote: The Macbook was shipped and sold by amazon and delivered by UPS. No verification was given other than an amazon alert saying it was delivered. by UPS. Dropped off at the front door.
They've basically DNA'd themselves.
Please update us as developments unfold.
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Five Years of Service
Posts: 8
Threads: 2
RE: SE 2020 Macbook Pro ($1,300) 02-24-2022, 01:12 AM
#17
(02-23-2022, 11:24 PM)Advid Wrote: Refund issued successfully. Will receive it in a couple of days!
Also mothered if you see this what are your thoughts on trying to DNA a digital piano? Would that be too much? My brother is thinking about trying it so any opinions would be appreciated!
(02-24-2022, 12:40 AM)mothered Wrote: (02-23-2022, 04:47 PM)Advid Wrote: The Macbook was shipped and sold by amazon and delivered by UPS. No verification was given other than an amazon alert saying it was delivered. by UPS. Dropped off at the front door.
They've basically DNA'd themselves.
Please update us as developments unfold.
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Fourteen Years of Service
Posts: 74,287
Threads: 317
RE: SE 2020 Macbook Pro ($1,300) 02-24-2022, 01:27 AM
#18
(02-23-2022, 11:24 PM)Advid Wrote: Refund issued successfully. Will receive it in a couple of days!
I wasn't quoted with this, so I replied to your other (quoted) post.
Congrats on the successful outcome.
(02-23-2022, 11:24 PM)Advid Wrote: Also mothered if you see this what are your thoughts on trying to DNA a digital piano? Would that be too much?
First and foremost, you need to establish which carrier will be servicing the delivery, as well as the type of verification that will be required on receipt of goods.
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