Refund Pioneer equipment ?

vanhoenheim · 02-19-2023, 04:22 PM

Hello everyone,

I'm having an issue at the moment. My dj equipment is now broken because of an accident. It was old and tired anyway, so i'm trying to move on with a new equipment. I couldn't find any SE experience with pioneer dj equipment.

I don't know which store to target since they don't directly sell products on their website. It's obviously a big package, so most of the methods won't work. Do anyone has a method on this one (I live in France). I desperately need this in order to keep working Sad

Thanks !

mothered · 02-20-2023, 02:22 AM

What's the exact Item description and weight?

vanhoenheim · 02-20-2023, 04:34 PM

(02-20-2023, 02:22 AM)mothered Wrote: What's the exact Item description and weight?

Hello mothered,

Its the XDJ-XZ, for a product weight of 13kg.

mothered · 02-21-2023, 01:15 AM

(02-20-2023, 04:34 PM)vanhoenheim Wrote: Its the XDJ-XZ, for a product weight of 13kg.

Due to Its size and weight, methods are very limited.

Obviously the DNA Is the way to go.

vanhoenheim · 02-21-2023, 02:10 AM

(02-21-2023, 01:15 AM)mothered Wrote:
(02-20-2023, 04:34 PM)vanhoenheim Wrote: Its the XDJ-XZ, for a product weight of 13kg.
Due to Its size and weight, methods are very limited.

Obviously the DNA Is the way to go.

How could i DNA something that i'll have to pick up a the post office ? Or should i try to force deliver to my house and fake sign it ?

azizouma · 02-21-2023, 02:24 AM

(02-21-2023, 02:10 AM)vanhoenheim Wrote:
(02-21-2023, 01:15 AM)mothered Wrote:
(02-20-2023, 04:34 PM)vanhoenheim Wrote: Its the XDJ-XZ, for a product weight of 13kg.
Due to Its size and weight, methods are very limited.

Obviously the DNA Is the way to go.

should i try to force deliver to my house and fake sign it ?

You should do that.
But first you need to verify is the website you want to target is responsible for lost package by looking at their terms & conditions

mothered · 02-21-2023, 02:50 AM

(02-21-2023, 02:10 AM)vanhoenheim Wrote: How could i DNA something that i'll have to pick up a the post office ?

You didn't mention that.

(02-21-2023, 02:10 AM)vanhoenheim Wrote: Or should i try to force deliver to my house and fake sign it ?

^ This.

vanhoenheim · 02-21-2023, 02:03 PM

(02-21-2023, 02:10 AM)vanhoenheim Wrote: Or should i try to force deliver to my house and fake sign it ?

^ This.
[/quote]

So i checked on Thomann and there is no mention that they are responsible in case of lost. But i think this website is big enough to deal with this kind of situation.
BUT. Let's say DHL or another carrier come deliver (i live in a big residence), they will call me on my cellphone, then i'll have to go in the entrance of the residence to pick up my package. They will say that since they called me, they have a proof i received it right ?

doe_joe · 02-24-2023, 10:13 PM

(02-20-2023, 04:34 PM)vanhoenheim Wrote:
(02-20-2023, 02:22 AM)mothered Wrote: What's the exact Item description and weight?

Hello mothered,

Its the XDJ-XZ, for a product weight of 13kg.

Nice piece mate, am after one myself
Enjoy
& good luck!

mothered · 02-25-2023, 02:22 AM

@vanhoenheim, any updates?

Refund Pioneer equipment ?
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