[SumoSlammer]

So i’m looking to obtain a mouse through razer (serial method) .
Basically i have refunded a deathadder v3 wireless so it will be easier than to not have the product at all.
However, when i try to contact technical support it only gives me a live chat option ( uk support). Would i have to contact them about warranty to receive the option to email?

[SumoSlammer]

I have now realized you have to use live chat to be given a ticket number over email (razer website), i have sent in the request and will give updates. This is my second SE ever, was brought into the community by a good friend and i am grateful.

[Roadman]

I was going to tell you to use live chat anyway as sometimes its better than email but i didnt want to provide you with poor information as i have never done a Razer SE before.

I am glad you found your answer. Welcome to the community.

[SumoSlammer]

Hey man, i prefer not to use live chat as it’s too fast-paced for my liking. With razer i believe they ask for a few photos which will need to be photoshopped (POD i believe). However, i am decent at photoshopping so this will not be a problem.
Thanks for replying.

[SumoSlammer]

I doubt many are following but a replacement is coming my way in 3-5 days.
The item isn't worth too much around £50 i think but nevertheless a succes!

[speedtail001]

I doubt many are following  but  a replacement is coming  my way in 3-5 days.
The item isn't worth too much around £50 i think but nevertheless a succes!

hey can you tell me what they asked and what you told them?

[SumoSlammer]

I doubt many are following  but  a replacement is coming  my way in 3-5 days.
The item isn't worth too much around £50 i think but nevertheless a succes!

hey can you tell me what they asked and what you told them?

I barely remember man this was a while back and I haven't done Razer since, will give them a try recently got a basilisk v3 hyperspeed as a christmas present.