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+--- Thread: Razer Deathadder (Serial method) (/Thread-Razer-Deathadder-Serial-method)
Razer Deathadder (Serial method) - SumoSlammer - 06-08-2023
So i’m looking to obtain a mouse through razer (serial method) .
Basically i have refunded a deathadder v3 wireless so it will be easier than to not have the product at all.
However, when i try to contact technical support it only gives me a live chat option ( uk support). Would i have to contact them about warranty to receive the option to email?
RE: Razer Deathadder (Serial method) - SumoSlammer - 06-08-2023
I have now realized you have to use live chat to be given a ticket number over email (razer website), i have sent in the request and will give updates. This is my second SE ever, was brought into the community by a good friend and i am grateful.
RE: Razer Deathadder (Serial method) - Roadman - 06-08-2023
I was going to tell you to use live chat anyway as sometimes its better than email but i didnt want to provide you with poor information as i have never done a Razer SE before.
I am glad you found your answer. Welcome to the community.
RE: Razer Deathadder (Serial method) - SumoSlammer - 06-08-2023
Hey man, i prefer not to use live chat as it’s too fast-paced for my liking. With razer i believe they ask for a few photos which will need to be photoshopped (POD i believe). However, i am decent at photoshopping so this will not be a problem.
Thanks for replying.
RE: Razer Deathadder (Serial method) - SumoSlammer - 06-15-2023
I doubt many are following but a replacement is coming my way in 3-5 days.
The item isn't worth too much around £50 i think but nevertheless a succes!
RE: Razer Deathadder (Serial method) - speedtail001 - 12-27-2023
(06-15-2023, 01:55 AM)SumoSlammer Wrote: I doubt many are following but a replacement is coming my way in 3-5 days.hey can you tell me what they asked and what you told them?
The item isn't worth too much around £50 i think but nevertheless a succes!
RE: Razer Deathadder (Serial method) - SumoSlammer - 12-29-2023
(12-27-2023, 04:28 PM)speedtail001 Wrote:(06-15-2023, 01:55 AM)SumoSlammer Wrote: I doubt many are following but a replacement is coming my way in 3-5 days.hey can you tell me what they asked and what you told them?
The item isn't worth too much around £50 i think but nevertheless a succes!
I barely remember man this was a while back and I haven't done Razer since, will give them a try recently got a basilisk v3 hyperspeed as a christmas present.