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Eight Years of Service
Posts: 19
Threads: 1
RE: PayPal - Item not as described 03-03-2023, 04:34 PM
#31
(03-03-2023, 10:09 AM)mothered Wrote: (03-03-2023, 04:04 AM)ludwigsholyblade Wrote: My understanding from reading other forums is the furthest PayPal will go to verify is: weight, recipient address and confirmed delivery of package. And once its marked as delivered you can call PayPal to have the refund expedited if it hasn't already gone through.
Yes, I certainly agree.
But the problem Isn't PayPal, but rather what happens after the company receives a package containing books that cannot be justified. The last thing you need Is for the transaction to be reversed.
Is that the reason you usually suggest something like dry ice?
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Four Years of Service
Posts: 269
Threads: 22
RE: PayPal - Item not as described 03-03-2023, 05:03 PM
#32
(03-03-2023, 04:17 PM)ludwigsholyblade Wrote: (03-03-2023, 10:55 AM)Ashitbag Wrote: (03-03-2023, 04:04 AM)ludwigsholyblade Wrote: My understanding from reading other forums is the furthest PayPal will go to verify is: weight, recipient address and confirmed delivery of package. And once its marked as delivered you can call PayPal to have the refund expedited if it hasn't already gone through.
You can call PP to expedite a refund? I thought you had to make the claim via the site and wait for a decision? Am currently in the process of doing this for the first time ATM.
Once the return package's tracking updates to delivered, you can get the refund expedited by calling instead of waiting for the system.
Great. I will do this. Do you have to give all the details of the dispute, or just let them know that you have returned the item? I have tracking that could be considered proof of return, but it is still disputed.
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Three Years of Service
Posts: 23
Threads: 0
RE: PayPal - Item not as described 03-03-2023, 06:39 PM
#33
(02-09-2023, 01:33 AM)ludwigsholyblade Wrote: Currently attempting a PayPal SE. I've had luck in the past with merchants either not responding or not responding after PayPal denies case, but not this time. Currently, I have the case reason as "I received an item or service that was different or not as described". I know some people have been requested by PayPal to submit audited proof an item was damaged but the prompt for me was:
"More information required about how the item was damaged or was significantly different from the item advertised." With photos and some text.
The items were a figure, 2 hoodies and an otaku lamp. How do I go about this? If I remember correctly, I ship out an empty box once this gets approved but I don't know what to say.
happend to me too
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Fourteen Years of Service
Posts: 74,287
Threads: 317
RE: PayPal - Item not as described 03-04-2023, 01:54 AM
#34
(03-03-2023, 04:34 PM)armaan56 Wrote: (03-03-2023, 10:09 AM)mothered Wrote: (03-03-2023, 04:04 AM)ludwigsholyblade Wrote: My understanding from reading other forums is the furthest PayPal will go to verify is: weight, recipient address and confirmed delivery of package. And once its marked as delivered you can call PayPal to have the refund expedited if it hasn't already gone through.
Yes, I certainly agree.
But the problem Isn't PayPal, but rather what happens after the company receives a package containing books that cannot be justified. The last thing you need Is for the transaction to be reversed.
Is that the reason you usually suggest something like dry ice?
Correct.
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Three Years of Service
Posts: 40
Threads: 4
RE: PayPal - Item not as described 03-04-2023, 02:14 AM
#35
(03-03-2023, 10:09 AM)mothered Wrote: (03-03-2023, 04:04 AM)ludwigsholyblade Wrote: My understanding from reading other forums is the furthest PayPal will go to verify is: weight, recipient address and confirmed delivery of package. And once its marked as delivered you can call PayPal to have the refund expedited if it hasn't already gone through.
Yes, I certainly agree.
But the problem Isn't PayPal, but rather what happens after the company receives a package containing books that cannot be justified. The last thing you need Is for the transaction to be reversed.
hey i'm working on the return labels for those two paypal se's. is it a bad idea to use the same postal code as return warehouse but actually send it elsewhere where it is discarded, then i just photoshop a fake label or receipt?
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Fourteen Years of Service
Posts: 74,287
Threads: 317
RE: PayPal - Item not as described 03-04-2023, 02:33 AM
#36
(03-04-2023, 02:14 AM)ludwigsholyblade Wrote: (03-03-2023, 10:09 AM)mothered Wrote: (03-03-2023, 04:04 AM)ludwigsholyblade Wrote: My understanding from reading other forums is the furthest PayPal will go to verify is: weight, recipient address and confirmed delivery of package. And once its marked as delivered you can call PayPal to have the refund expedited if it hasn't already gone through.
Yes, I certainly agree.
But the problem Isn't PayPal, but rather what happens after the company receives a package containing books that cannot be justified. The last thing you need Is for the transaction to be reversed.
hey i'm working on the return labels for those two paypal se's. is it a bad idea to use the same postal code as return warehouse but actually send it elsewhere where it is discarded, then i just photoshop a fake label or receipt?
I don't support label manipulation and Its associated methods, so I won't comment on It.
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Three Years of Service
Posts: 40
Threads: 4
RE: PayPal - Item not as described 03-04-2023, 02:57 AM
#37
(03-04-2023, 02:33 AM)mothered Wrote: (03-04-2023, 02:14 AM)ludwigsholyblade Wrote: (03-03-2023, 10:09 AM)mothered Wrote: Yes, I certainly agree.
But the problem Isn't PayPal, but rather what happens after the company receives a package containing books that cannot be justified. The last thing you need Is for the transaction to be reversed.
hey i'm working on the return labels for those two paypal se's. is it a bad idea to use the same postal code as return warehouse but actually send it elsewhere where it is discarded, then i just photoshop a fake label or receipt?
I don't support label manipulation and Its associated methods, so I won't comment on It.
Understood. I'm attempting this wiith the three proofs: address matches, weight matches and delivery confirmed. their word against mine
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Fourteen Years of Service
Posts: 74,287
Threads: 317
RE: PayPal - Item not as described 03-04-2023, 03:08 AM
#38
(03-04-2023, 02:57 AM)ludwigsholyblade Wrote: (03-04-2023, 02:33 AM)mothered Wrote: (03-04-2023, 02:14 AM)ludwigsholyblade Wrote: hey i'm working on the return labels for those two paypal se's. is it a bad idea to use the same postal code as return warehouse but actually send it elsewhere where it is discarded, then i just photoshop a fake label or receipt?
I don't support label manipulation and Its associated methods, so I won't comment on It.
Understood. I'm attempting this wiith the three proofs: address matches, weight matches and delivery confirmed. their word against mine
Cross-checking Internal records on their manifest will prove otherwise.
Good luck.
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Three Years of Service
Posts: 40
Threads: 4
RE: PayPal - Item not as described 03-04-2023, 04:17 AM
#39
(03-04-2023, 03:08 AM)mothered Wrote: (03-04-2023, 02:57 AM)ludwigsholyblade Wrote: (03-04-2023, 02:33 AM)mothered Wrote: I don't support label manipulation and Its associated methods, so I won't comment on It.
Understood. I'm attempting this wiith the three proofs: address matches, weight matches and delivery confirmed. their word against mine
Cross-checking Internal records on their manifest will prove otherwise.
Good luck.
Internal records? What part wouldn't add up?
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Fourteen Years of Service
Posts: 74,287
Threads: 317
RE: PayPal - Item not as described 03-04-2023, 10:10 AM
#40
(03-04-2023, 04:17 AM)ludwigsholyblade Wrote: (03-04-2023, 03:08 AM)mothered Wrote: (03-04-2023, 02:57 AM)ludwigsholyblade Wrote: Understood. I'm attempting this wiith the three proofs: address matches, weight matches and delivery confirmed. their word against mine
Cross-checking Internal records on their manifest will prove otherwise.
Good luck.
Internal records? What part wouldn't add up?
Your physical manipulation against their Internal scan.
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