[EquitableEngineer]

Update: Received refund after 7 days.

[Selmavw]

Update: Received refund after 7 days.

Awesome! Congrats on your success

[Cheeesekake]

Is EB still working? I’ve claimed EB on 4th January but they still investigate

[Selmavw]

Is EB still working? I’ve claimed EB on 4th January but they still investigate

With most people there it took a minimum of 5 days. So I would be a bit more patient. Nothing to worry about yet

[Cheeesekake]

I’ve waited 7 days now with no update. I contacted and they told me I will get an update within 3-5 business days

[Selmavw]

I’ve waited 7 days now with no update. I contacted and they told me I will get an update within 3-5 business days

It should still be fine. Mine was just refunded after eight days of waiting

[jamiek84]

I’ve waited 7 days now with no update. I contacted and they told me I will get an update within 3-5 business days

When did you last contact them? Maybe send a chasing email if it's been a few days asking for an update.

[GiveMeSloppy]

Does anybody know if the parcel guy comes back to your house if you say the meta box was empty?

[Selmavw]

Does anybody know if the parcel guy comes back to your house if you say the meta box was empty?

You do not need to say anything to him/her. Or just don't open the door for them.

[fj2k]

Does anybody know if the parcel guy comes back to your house if you say the meta box was empty?

Unlikely as Meta don’t seem to take it to the carrier from what has been wrote on other threads. Looks more likely they assume it is their own fault