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Six Years of Service
Posts: 99
Threads: 22
Luxury Shop Paypal claim 08-18-2020, 08:03 AM
#1
Hello, after a few months break from refunds I want to make my first PayPal claim on item worth €450 from
https://www.luisaviaroma.com/.
Simply want to go with DNA as a crushed nice man.
Any advice? Thanks for help
(This post was last modified: 08-18-2020, 08:03 AM by Andersenwlngton.)
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Six Years of Service
Posts: 3,904
Threads: 102
RE: Luxury Shop Paypal claim 08-18-2020, 08:39 AM
#2
DNA has always to be a backup as well as a Paypal dispute.
With clothing I would use wrong item received or partial item.
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Fourteen Years of Service
Posts: 74,287
Threads: 317
RE: Luxury Shop Paypal claim 08-18-2020, 09:49 AM
#3
Quote:on item worth €450
First and foremost, what's the weight & dimensions of the Item?
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Six Years of Service
Posts: 99
Threads: 22
RE: Luxury Shop Paypal claim 08-18-2020, 11:22 AM
#4
(This post was last modified: 08-18-2020, 11:22 AM by Andersenwlngton.)
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Fourteen Years of Service
Posts: 74,287
Threads: 317
RE: Luxury Shop Paypal claim 08-18-2020, 09:02 PM
#5
(08-18-2020, 11:22 AM)Andersenwlngton Wrote: https://www.luisaviaroma.com/en-pl/p/ric...72I-IVI002 this item
@mothered
Thanks for that.
Why not SE the company directly?
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Six Years of Service
Posts: 99
Threads: 22
RE: Luxury Shop Paypal claim 08-21-2020, 10:29 AM
#6
(08-18-2020, 09:49 AM)mothered Wrote: Quote:on item worth €450
First and foremost, what's the weight & dimensions of the Item?
(08-18-2020, 09:02 PM)mothered Wrote: (08-18-2020, 11:22 AM)Andersenwlngton Wrote: https://www.luisaviaroma.com/en-pl/p/ric...72I-IVI002 this item
@mothered
Thanks for that.
Why not SE the company directly?
Because they won't answear
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Fourteen Years of Service
Posts: 74,287
Threads: 317
RE: Luxury Shop Paypal claim 08-21-2020, 10:38 AM
#7
(08-21-2020, 10:29 AM)Andersenwlngton Wrote: Because they won't answear
So If you've legitimately ordered an Item and there was some type of Issue, you're stuck with It?
I assume you've tried every point of contact here?
https://www.luisaviaroma.com/en-pl/contactus/contact-us
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Six Years of Service
Posts: 99
Threads: 22
RE: Luxury Shop Paypal claim 08-21-2020, 10:44 AM
#8
(08-21-2020, 10:38 AM)mothered Wrote: (08-21-2020, 10:29 AM)Andersenwlngton Wrote: Because they won't answear
So If you've legitimately ordered an Item and there was some type of Issue, you're stuck with It?
I assume you've tried every point of contact here?
https://www.luisaviaroma.com/en-pl/contactus/contact-us
To be honest no, I will try
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Fourteen Years of Service
Posts: 74,287
Threads: 317
RE: Luxury Shop Paypal claim 08-21-2020, 10:50 AM
#9
(08-21-2020, 10:44 AM)Andersenwlngton Wrote: (08-21-2020, 10:38 AM)mothered Wrote: (08-21-2020, 10:29 AM)Andersenwlngton Wrote: Because they won't answear
So If you've legitimately ordered an Item and there was some type of Issue, you're stuck with It?
I assume you've tried every point of contact here?
https://www.luisaviaroma.com/en-pl/contactus/contact-us
To be honest no, I will try
Thank you.
I'm just looking out for your best Interests to allow the SE to run smoothly. PayPal Is certainly a very good option, but If we can hit the company, you'll have PayPal on reserve for another SE.
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Four Years of Service
Posts: 119
Threads: 10
RE: Luxury Shop Paypal claim 05-08-2022, 11:49 AM
#10
(08-21-2020, 10:44 AM)Andersenwlngton Wrote: (08-21-2020, 10:38 AM)mothered Wrote: (08-21-2020, 10:29 AM)Andersenwlngton Wrote: Because they won't answear
So If you've legitimately ordered an Item and there was some type of Issue, you're stuck with It?
I assume you've tried every point of contact here?
https://www.luisaviaroma.com/en-pl/contactus/contact-us
To be honest no, I will try
i know this post old but how did the SE ended up? and it was easy to talk with luisaviaroma?
im asking because i copped a 300€ worth of items and i wanted to DNA it.
Parcel arrived friday and i writed them an email saturday, im still waiting for a reply right now
you’d help me a lot cuz i am skeptical about the assistance of lvr
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