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Luxury Shop Paypal claim - Printable Version

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Luxury Shop Paypal claim - Andersenwlngton - 08-18-2020

Hello, after a few months break from refunds I want to make my first PayPal claim on item worth €450 from https://www.luisaviaroma.com/.

Simply want to go with DNA as a crushed nice man.

Any advice? Thanks for help Biggrin


RE: Luxury Shop Paypal claim - Green314 - 08-18-2020

DNA has always to be a backup as well as a Paypal dispute.

With clothing I would use wrong item received or partial item.


RE: Luxury Shop Paypal claim - mothered - 08-18-2020

Quote:on item worth €450
First and foremost, what's the weight & dimensions of the Item?


RE: Luxury Shop Paypal claim - Andersenwlngton - 08-18-2020

https://www.luisaviaroma.com/en-pl/p/rick-owens/men/72I-IVI002 this item
@mothered


RE: Luxury Shop Paypal claim - mothered - 08-18-2020

(08-18-2020, 11:22 AM)Andersenwlngton Wrote: https://www.luisaviaroma.com/en-pl/p/rick-owens/men/72I-IVI002 this item
@mothered
Thanks for that.

Why not SE the company directly?


RE: Luxury Shop Paypal claim - Andersenwlngton - 08-21-2020

(08-18-2020, 09:49 AM)mothered Wrote:
Quote:on item worth €450
First and foremost, what's the weight & dimensions of the Item?

(08-18-2020, 09:02 PM)mothered Wrote:
(08-18-2020, 11:22 AM)Andersenwlngton Wrote: https://www.luisaviaroma.com/en-pl/p/rick-owens/men/72I-IVI002 this item
@mothered
Thanks for that.

Why not SE the company directly?

Because they won't answear


RE: Luxury Shop Paypal claim - mothered - 08-21-2020

(08-21-2020, 10:29 AM)Andersenwlngton Wrote: Because they won't answear
So If you've legitimately ordered an Item and there was some type of Issue, you're stuck with It?

I assume you've tried every point of contact here?
https://www.luisaviaroma.com/en-pl/contactus/contact-us


RE: Luxury Shop Paypal claim - Andersenwlngton - 08-21-2020

(08-21-2020, 10:38 AM)mothered Wrote:
(08-21-2020, 10:29 AM)Andersenwlngton Wrote: Because they won't answear
So If you've legitimately ordered an Item and there was some type of Issue, you're stuck with It?

I assume you've tried every point of contact here?
https://www.luisaviaroma.com/en-pl/contactus/contact-us

To be honest no, I will try


RE: Luxury Shop Paypal claim - mothered - 08-21-2020

(08-21-2020, 10:44 AM)Andersenwlngton Wrote:
(08-21-2020, 10:38 AM)mothered Wrote:
(08-21-2020, 10:29 AM)Andersenwlngton Wrote: Because they won't answear
So If you've legitimately ordered an Item and there was some type of Issue, you're stuck with It?

I assume you've tried every point of contact here?
https://www.luisaviaroma.com/en-pl/contactus/contact-us

To be honest no, I will try
Thank you.

I'm just looking out for your best Interests to allow the SE to run smoothly. PayPal Is certainly a very good option, but If we can hit the company, you'll have PayPal on reserve for another SE.


RE: Luxury Shop Paypal claim - phisbaby999 - 05-08-2022

(08-21-2020, 10:44 AM)Andersenwlngton Wrote:
(08-21-2020, 10:38 AM)mothered Wrote:
(08-21-2020, 10:29 AM)Andersenwlngton Wrote: Because they won't answear
So If you've legitimately ordered an Item and there was some type of Issue, you're stuck with It?

I assume you've tried every point of contact here?
https://www.luisaviaroma.com/en-pl/contactus/contact-us

To be honest no, I will try
i know this post old but how did the SE ended up? and it was easy to talk with luisaviaroma?
im asking because i copped a 300€ worth of items and i wanted to DNA it.
Parcel arrived friday and i writed them an email saturday, im still waiting for a reply right now
you’d help me a lot cuz i am skeptical about the assistance of lvr