Italy Samsung 23 Ultra refund

CrisZer0 · 06-14-2023, 02:59 PM

(06-14-2023, 02:03 PM)Fagottino89 Wrote:
(06-14-2023, 12:34 PM)CrisZer0 Wrote:
(06-14-2023, 09:48 AM)mothered Wrote: In that case, there's no evidence that you personally received It.
yhea exactly, but they are adamant in saying that I received it and they can't refund it.

What can I do ?

Insist or box it I’d say

yhea but if boxing goes wrong I can't refund it anymore

mothered · 06-15-2023, 10:00 AM

(06-14-2023, 12:34 PM)CrisZer0 Wrote: they are adamant in saying that I received it and they can't refund it.

"Personally" received It?

CrisZer0 · 06-15-2023, 10:48 AM

(06-15-2023, 10:00 AM)mothered Wrote:
(06-14-2023, 12:34 PM)CrisZer0 Wrote: they are adamant in saying that I received it and they can't refund it.
"Personally" received It?

No, just that it was delivered there. I asked if they had a signature or something and they didn't.
I'm trying to do it through Paypal, can it work ?
What would you do at this point?

Checkpoint · 06-15-2023, 08:43 PM

Could it work to call them and change your story to Manufacturer Empty Box? Maybe you could close the deal without the rep looking at your history. I know amazon checks everything on the fly but maybe google reps don't.
I'm also thinking about refunding a Google Pixel using DNA or MEB and I also am from Italy! lots of Italian refunders lol.

mothered · 06-16-2023, 09:42 AM

(06-15-2023, 10:48 AM)CrisZer0 Wrote: No, just that it was delivered there. I asked if they had a signature or something and they didn't.

How was the package received/accepted?

(06-15-2023, 10:48 AM)CrisZer0 Wrote: I'm trying to do it through Paypal, can it work ?

PayPal tends to side with the seller based on tracking confirmation.

(06-15-2023, 10:48 AM)CrisZer0 Wrote: What would you do at this point?

It depends on how the consignment was delivered/received.

CrisZer0 · 06-16-2023, 11:02 AM

(06-16-2023, 09:42 AM)mothered Wrote:
(06-15-2023, 10:48 AM)CrisZer0 Wrote: No, just that it was delivered there. I asked if they had a signature or something and they didn't.
How was the package received/accepted?

(06-15-2023, 10:48 AM)CrisZer0 Wrote: I'm trying to do it through Paypal, can it work ?
PayPal tends to side with the seller based on tracking confirmation.

(06-15-2023, 10:48 AM)CrisZer0 Wrote: What would you do at this point?
It depends on how the consignment was delivered/received.

I received it at my doorstep

(06-15-2023, 08:43 PM)Checkpoint Wrote: Could it work to call them and change your story to Manufacturer Empty Box? Maybe you could close the deal without the rep looking at your history. I know amazon checks everything on the fly but maybe google reps don't.
I'm also thinking about refunding a Google Pixel using DNA or MEB and I also am from Italy! lots of Italian refunders lol.

Yhea because we are poor lol

mothered · 06-17-2023, 09:47 AM

(06-16-2023, 11:02 AM)CrisZer0 Wrote: I received it at my doorstep

Purely dumped and left unattended?

CrisZer0 · 06-18-2023, 11:56 AM

(06-17-2023, 09:47 AM)mothered Wrote:
(06-16-2023, 11:02 AM)CrisZer0 Wrote: I received it at my doorstep
Purely dumped and left unattended?

Nope, he buzzed, I went out and took the package from his hands.
He didn't ask for a signature or photo.

mothered · 06-19-2023, 09:49 AM

(06-18-2023, 11:56 AM)CrisZer0 Wrote: Nope, he buzzed, I went out and took the package from his hands.
He didn't ask for a signature or photo.

The driver's word holds no value to confirm receipt of goods, hence the DNA Is good to go.

CrisZer0 · 06-19-2023, 11:52 AM

(06-19-2023, 09:49 AM)mothered Wrote:
(06-18-2023, 11:56 AM)CrisZer0 Wrote: Nope, he buzzed, I went out and took the package from his hands.
He didn't ask for a signature or photo.
The driver's word holds no value to confirm receipt of goods, hence the DNA Is good to go.

Yeah sure I know that, but Google doesn't care. As I said, they are adamant that it was delivered and won't refund me.
So what would you do?

Italy Samsung 23 Ultra refund
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