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Three Years of Service
Posts: 82
Threads: 8
RE: Help with DHL FTID. 03-09-2023, 09:39 AM
#31
(03-01-2023, 01:18 AM)mothered Wrote: (02-28-2023, 05:08 PM)siro_fr Wrote: I was thinking of doing the boxing method by cutting a hole on the side, replacing it with boxing tape, and then closing it with a different colored tape.
Any advice, or suggestion?
That's how the boxing method Is performed but In the case of the phone, It's too heavy to box on Its own, hence you'd need to substitute Its weight.
Ok let's say I box the return using brown tape.
SHould I wait for the company to contact me back regarding the refund ? or should I make a paypal claim as soon as the package is returned ?
Moreover, asgoodasnew is a website that can only be contacted through mail and the answer time is quite slow, so no phone or chat rep
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Fourteen Years of Service
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Threads: 317
RE: Help with DHL FTID. 03-09-2023, 10:39 AM
#32
(03-09-2023, 09:39 AM)siro_fr Wrote: Ok let's say I box the return using brown tape.
SHould I wait for the company to contact me back regarding the refund ?
They'll usually get In contact with you a little while after they've received It.
If not, get In touch with them.
(03-09-2023, 09:39 AM)siro_fr Wrote: or should I make a paypal claim as soon as the package is returned ?
PayPal Is a backup plan, hence should always be used as a last resort.
(03-09-2023, 09:39 AM)siro_fr Wrote: Moreover, asgoodasnew is a website that can only be contacted through mail and the answer time is quite slow, so no phone or chat rep
Social engineering Isn't all sunshine and rainbows - expect Inconveniences as per the above.
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Three Years of Service
Posts: 82
Threads: 8
RE: Help with DHL FTID. 03-09-2023, 02:46 PM
#33
(03-09-2023, 10:39 AM)mothered Wrote: (03-09-2023, 09:39 AM)siro_fr Wrote: Ok let's say I box the return using brown tape.
SHould I wait for the company to contact me back regarding the refund ?
They'll usually get In contact with you a little while after they've received It.
If not, get In touch with them.
(03-09-2023, 09:39 AM)siro_fr Wrote: or should I make a paypal claim as soon as the package is returned ?
PayPal Is a backup plan, hence should always be used as a last resort.
(03-09-2023, 09:39 AM)siro_fr Wrote: Moreover, asgoodasnew is a website that can only be contacted through mail and the answer time is quite slow, so no phone or chat rep
Social engineering Isn't all sunshine and rainbows - expect Inconveniences as per the above.
I just received the package. the phone was in a plastic envelope and the weird thing is that the shipping weight is 1kg when the phone + box only weighs 500g
Can I say Wrong Item received ? Or SNAD ?
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Fourteen Years of Service
Posts: 74,287
Threads: 317
RE: Help with DHL FTID. 03-09-2023, 03:29 PM
#34
(03-09-2023, 02:46 PM)siro_fr Wrote: I just received the package. the phone was in a plastic envelope and the weird thing is that the shipping weight is 1kg when the phone + box only weighs 500g
What type of packaging did the phone & box come In?
(03-09-2023, 02:46 PM)siro_fr Wrote: Can I say Wrong Item received ?
Through the company, but you'd need to act fast with the wrong Item.
(03-09-2023, 02:46 PM)siro_fr Wrote: Or SNAD ?
Via PayPal If the company declines the claim and refuses to budge with their decision.
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Three Years of Service
Posts: 82
Threads: 8
RE: Help with DHL FTID. 03-09-2023, 04:55 PM
#35
(03-09-2023, 03:29 PM)mothered Wrote: (03-09-2023, 02:46 PM)siro_fr Wrote: I just received the package. the phone was in a plastic envelope and the weird thing is that the shipping weight is 1kg when the phone + box only weighs 500g
What type of packaging did the phone & box come In?
(03-09-2023, 02:46 PM)siro_fr Wrote: Can I say Wrong Item received ?
Through the company, but you'd need to act fast with the wrong Item.
(03-09-2023, 02:46 PM)siro_fr Wrote: Or SNAD ?
Via PayPal If the company declines the claim and refuses to budge with their decision.
It's a white plastic bag/envelope
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Fourteen Years of Service
Posts: 74,287
Threads: 317
RE: Help with DHL FTID. 03-10-2023, 01:14 AM
#36
(03-09-2023, 04:55 PM)siro_fr Wrote: (03-09-2023, 03:29 PM)mothered Wrote: (03-09-2023, 02:46 PM)siro_fr Wrote: I just received the package. the phone was in a plastic envelope and the weird thing is that the shipping weight is 1kg when the phone + box only weighs 500g
What type of packaging did the phone & box come In?
(03-09-2023, 02:46 PM)siro_fr Wrote: Can I say Wrong Item received ?
Through the company, but you'd need to act fast with the wrong Item.
(03-09-2023, 02:46 PM)siro_fr Wrote: Or SNAD ?
Via PayPal If the company declines the claim and refuses to budge with their decision.
It's a white plastic bag/envelope
Which weighs next to nothing.
They must've rounded up the shipping weight to the nearest/next kilo.
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Three Years of Service
Posts: 82
Threads: 8
RE: Help with DHL FTID. 03-10-2023, 01:20 AM
#37
(03-10-2023, 01:14 AM)mothered Wrote: (03-09-2023, 04:55 PM)siro_fr Wrote: (03-09-2023, 03:29 PM)mothered Wrote: What type of packaging did the phone & box come In?
Through the company, but you'd need to act fast with the wrong Item.
Via PayPal If the company declines the claim and refuses to budge with their decision.
It's a white plastic bag/envelope
Which weighs next to nothing.
They must've rounded up the shipping weight to the nearest/next kilo.
Had another question
When doing the boxing method using PayPal, if the company takes too long and we escalate through PP, can't the company just say that the package received wasn't the phone? In that case, how does PayPal resolve the issue?
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Fourteen Years of Service
Posts: 74,287
Threads: 317
RE: Help with DHL FTID. 03-10-2023, 01:44 AM
#38
(03-10-2023, 01:20 AM)siro_fr Wrote: When doing the boxing method using PayPal, if the company takes too long and we escalate through PP, can't the company just say that the package received wasn't the phone? In that case, how does PayPal resolve the issue?
The company would need evidence to support their claim - which they won't have.
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Three Years of Service
Posts: 82
Threads: 8
RE: Help with DHL FTID. 03-10-2023, 02:17 AM
#39
(03-10-2023, 01:44 AM)mothered Wrote: (03-10-2023, 01:20 AM)siro_fr Wrote: When doing the boxing method using PayPal, if the company takes too long and we escalate through PP, can't the company just say that the package received wasn't the phone? In that case, how does PayPal resolve the issue?
The company would need evidence to support their claim - which they won't have.
So I should use brown tape to substitute the weight, and make it look like it was tampered, right?
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Fourteen Years of Service
Posts: 74,287
Threads: 317
RE: Help with DHL FTID. 03-10-2023, 02:49 AM
#40
(03-10-2023, 02:17 AM)siro_fr Wrote: So I should use brown tape to substitute the weight, and make it look like it was tampered, right?
You can do that, although a little dry Ice Is a better option.
And yes, be sure the box appears to be tampered with.
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