Help with Currys EB SE 09-06-2020, 12:05 PM
#1
I'm having issues wih an 2 items I purchased via Currys Ebay too...
I've asked for a refund but the problem is they wont issue me a returns label instead they keep trying to make me book a collection with them via DPD.
I've tried emailing, phoning, web chat, Ebay message and they all tell me to do the same thing...
I have also spoke to ebay directly. At first they said they would intervene and process me a label if there was no response after 5 days but after calling Ebay again, they changed their tune and said they cannot process the label as Its against the terms & conditions of the seller Currys. They have to do it...
Any suggestions of a way around this ? Please help.. I've had the item for almost 2 weeks now.
I've asked for a refund but the problem is they wont issue me a returns label instead they keep trying to make me book a collection with them via DPD.
I've tried emailing, phoning, web chat, Ebay message and they all tell me to do the same thing...
I have also spoke to ebay directly. At first they said they would intervene and process me a label if there was no response after 5 days but after calling Ebay again, they changed their tune and said they cannot process the label as Its against the terms & conditions of the seller Currys. They have to do it...
Any suggestions of a way around this ? Please help.. I've had the item for almost 2 weeks now.


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