RE: GoPro 02-27-2021, 02:54 AM
#51
(02-26-2021, 05:17 PM)ElieMK Wrote: Yes. I've figured they have x amount of people working on rotation over the phone during one day, so you will get the same person all day, depending on the days.Their customer service Is terrible at the best of times.
You can open a ticket via phone (which they do for you) and the reply is always from "Cindy"
It is beyond ridiculous.
They even took 2 weeks to send me my return label for a legit order and return.
Their Reviews everywhere reflect this.
Unfortunately, SE'ers need to persevere with their lack of competency and mismanagement of claims.













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