Garmin SN UK Success 10-24-2023, 03:59 PM
#1
Seen some hit Garmin a while back and thought I would try it myself,
Stages of the SE;
-Acquired SN from a random eBay ad and used Garmin's online chat to complain it was faulty after "1 month of use"
-Was told I should be able to receive a replacement once i returned the "faulty item" and was given a prepaid label to return my "faulty item"
-Used FTIDv3 for the first time even though I was skeptical
-"Item" was delivered by UPS within approx. 3 days
-I waited around 7 days and called up to ask about the status of my replacement - they said "We'll get it sorted asap".... they didn't.
-It took a total of 4 weeks, a couple of phonecalls, a generated Amazon receipt and some nicely crafted emails before I was finally rewarded with a brand new watch in the mail.
-Value; £400
-Difficulty; 6/10
I wouldn't attempt this again tbh, It was a long, drawn out process which required me to argue my case over and over again.
Thankfully the SE succeeded so it was worth it.
Stages of the SE;
-Acquired SN from a random eBay ad and used Garmin's online chat to complain it was faulty after "1 month of use"
-Was told I should be able to receive a replacement once i returned the "faulty item" and was given a prepaid label to return my "faulty item"
-Used FTIDv3 for the first time even though I was skeptical
-"Item" was delivered by UPS within approx. 3 days
-I waited around 7 days and called up to ask about the status of my replacement - they said "We'll get it sorted asap".... they didn't.
-It took a total of 4 weeks, a couple of phonecalls, a generated Amazon receipt and some nicely crafted emails before I was finally rewarded with a brand new watch in the mail.
-Value; £400
-Difficulty; 6/10
I wouldn't attempt this again tbh, It was a long, drawn out process which required me to argue my case over and over again.
Thankfully the SE succeeded so it was worth it.
(This post was last modified: 10-24-2023, 03:59 PM by cdh13.)


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