GAME refund problem 03-27-2019, 08:29 AM
#1
sggggggggggggggggggggggggggggggggg
(This post was last modified: 05-08-2021, 09:32 AM by TheRealWayFarer.)
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RE: GAME refund problem 03-27-2019, 10:12 AM
#2
You could keep asking their support and hope you get a different rep?
Otherwise, you'll have to wait
Otherwise, you'll have to wait
RE: GAME refund problem 03-27-2019, 11:53 AM
#3
Normally, it's 10 working days from the date of delivery. That being said. If you phone up the next day and say I've still not recieved it they should by law refund you as their website says 10 working days.
However I did this by phone as it's much easier than using their chat service.
But their T&C says 10 working days from the date of expected delivery
However I did this by phone as it's much easier than using their chat service.
But their T&C says 10 working days from the date of expected delivery
RE: GAME refund problem 03-27-2019, 06:10 PM
#4
(03-27-2019, 11:53 AM)Byakuya Kuchiki Wrote: Normally, it's 10 working days from the date of delivery. That being said. If you phone up the next day and say I've still not recieved it they should by law refund you as their website says 10 working days.
However I did this by phone as it's much easier than using their chat service.
But their T&C says 10 working days from the date of expected delivery
It's international though which has a 45 day wait.
RE: GAME refund problem 03-27-2019, 07:02 PM
#5
Request your claim be escalated to a higher level.
Keep calling and express your frustration and anxiety with the waiting period. Be polite, yet firm.
Keep calling and express your frustration and anxiety with the waiting period. Be polite, yet firm.
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