First Time SE Amazon UK 11-06-2018, 07:15 PM
#1
Hey everyone!
I basically ordered an Xbox (sold and fulfilled by Amazon UK) and I am planning on getting it for free.
My account is my own, 4 years old with over 250+ orders and no more than 8 returns (clothes and one faulty go pro and all legit returns).
Should I just say that I never received the item and ask for a refund or replacement? I don't know if I can double-dip because at one point Amazon messed up and sent two items of my order (10GBP). I did return the excess one.
Also, I am in the UK, should I call them or live chat them? I have written a special message during the amazon checkout wishing happy b-day to a fictional friend. What can I include in my story that will make more convincing?
Sorry it's my first post, if you want any clarification please ask!
Thanks!
I basically ordered an Xbox (sold and fulfilled by Amazon UK) and I am planning on getting it for free.
My account is my own, 4 years old with over 250+ orders and no more than 8 returns (clothes and one faulty go pro and all legit returns).
Should I just say that I never received the item and ask for a refund or replacement? I don't know if I can double-dip because at one point Amazon messed up and sent two items of my order (10GBP). I did return the excess one.
Also, I am in the UK, should I call them or live chat them? I have written a special message during the amazon checkout wishing happy b-day to a fictional friend. What can I include in my story that will make more convincing?
Sorry it's my first post, if you want any clarification please ask!
Thanks!


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