[Acdc]

Hello,

I failed DNA, I said that finaly my roomate take it
I said I want to return it, but I have to pay for the return label.
Any suggestion to have a refund ?

Thank you

[juano76x]

Hello,

I failed DNA, I said that finaly my roomate take it
I said I want to return it, but I have to pay for the return label.
Any suggestion to have a refund ?

Thank you

What is the company and item description?

[Acdc]

It's french company, FNAC and the product it's a powerbank.

[irineuvocenaosabenemeu]

just tell them that it's broken or malfunction and you should be able to return it without paying anything for shipping

[Alekzen]

Hello,

I failed DNA, I said that finaly my roomate take it
I said I want to return it, but I have to pay for the return label.
Any suggestion to have a refund ?

Thank you

Can you explain us your exchanges with them and how it became unsuccessful ? Did you sign upon delivery ?