[mothered]

For this one it was fairly smooth. Simply sent the item back as they requested and waited. Overall took 1-2 weeks so not too terrible!  Think what helped is getting that one person to promise a refund and pushing that agenda.

Your perseverance certainly paid off.

A job well done Indeed.

[Fastera]

Nice I am happy to read yo were successful in your SE. Certainly good to know that this can work for higher value items.