RE: DNA Question 05-01-2023, 07:12 AM
#11
@mothered
Refunded yesterday approx 28 hours after contacting them. When you contact it says they'll contact the courier but it also says it typically takes gymshark 2 days to even reply, so what's the likelihood anything was investigated in 28 hours. If they even told evri? Would be useful to know so I could plan future SE methods better.
Exact reply
Hey Xxxxx,
Hope you're doing well and thank you for getting in touch!
I'm incredibly sorry to see you have not located your order. It's not the experience we wish to create for you as this is your first order with us.
We appreciate you for bringing this to our attention and allowing us to address it 🙏
No problem, I have now gone ahead and processed your refund for you, you should receive an email shortly to confirm all of this. Please make sure you check your spam and junk folders if you are unable to find this!
A refund can take up to 5 working days to be issued back to a bank account.
Enjoy the rest of your day and take care always. We hope we can make it up to you in the future. 🦈
Refunded yesterday approx 28 hours after contacting them. When you contact it says they'll contact the courier but it also says it typically takes gymshark 2 days to even reply, so what's the likelihood anything was investigated in 28 hours. If they even told evri? Would be useful to know so I could plan future SE methods better.
Exact reply
Hey Xxxxx,
Hope you're doing well and thank you for getting in touch!
I'm incredibly sorry to see you have not located your order. It's not the experience we wish to create for you as this is your first order with us.
We appreciate you for bringing this to our attention and allowing us to address it 🙏
No problem, I have now gone ahead and processed your refund for you, you should receive an email shortly to confirm all of this. Please make sure you check your spam and junk folders if you are unable to find this!
A refund can take up to 5 working days to be issued back to a bank account.
Enjoy the rest of your day and take care always. We hope we can make it up to you in the future. 🦈
(This post was last modified: 05-01-2023, 07:14 AM by Fordy151.)
Interesting to read these hypothetical scenarios

![[+]](https://sinister.li/images/modern/collapse_collapsed.png)











