[MalboroRot]

Hello there,

I always so ppl, claiming, DELL is easy to hit with SN, as they offer Advanced Exchange.

What I did:

- I found a serial number originated in my country.
- I opened a ticket, claiming dead pixel and monitor not functional
- I added the monitor to my created DELL account and it worked fine
- Send fake pics

and I have picture of the monitor

My Question:

Now my question for those who are experience, is this a good sign?
I had no issue to add the monitor to my account and no issues to submit a ticket

I've seen there is the option, to transfer ownership. I obv. did not and cannot make it. I only have the first name and the post code from the person
Unfortunately , the person who offered the monitor, deleted his post :-(

Any help here, how to proceed?

[User01943]

Hello there,

I always so ppl, claiming, DELL is easy to hit with SN, as they offer Advanced Exchange.

What I did:

- I found a serial number originated in my country.
- I opened a ticket, claiming dead pixel and monitor not functional
- I added the monitor to my created DELL account and it worked fine
- Send fake pics

and I have picture of the monitor

My Question:

Now my question for those who are experience, is this a good sign?
I had no issue to add the monitor to my account and no issues to submit a ticket

I've seen there is the option, to transfer ownership. I obv. did not and cannot make it. I only have the first name and the post code from the person
Unfortunately , the person who offered the monitor, deleted his post :-(

Any help here, how to proceed?

Would like to know too.

[SinisterLin]

They're easy but make sure to cover your ass in order to avoid any potential rebills, which Dell is known for.

Drop-address is a must with them.

[baneman360]

How were you guys able to bypass them holding your credit card during the advanced replacement?

[User01943]

How were you guys able to bypass them holding your credit card during the advanced replacement?

I don't think there is a need for that.

[MalboroRot]

They're easy but make sure to cover your ass in order to avoid any potential rebills, which Dell is known for.

Drop-address is a must with them.

Nothing on real life.

used a drop as well ^^

How were you guys able to bypass them holding your credit card during the advanced replacement?

Not needed and if so, vcc or a prepaid cc would work -> PPL claimed this

[DontRunDontTrip]

How were you guys able to bypass them holding your credit card during the advanced replacement?

Currently facing this issue, idk what to do

They're easy but make sure to cover your ass in order to avoid any potential rebills, which Dell is known for.

Drop-address is a must with them.

Nothing on real life.

used a drop as well ^^

How were you guys able to bypass them holding your credit card during the advanced replacement?

Not needed and if so, vcc or a prepaid cc would work -> PPL claimed this

Can you give us more details about it? They really want a cc for some reason (1000+ monitor)

[MalboroRot]

@DontRunDontTrip

They didnt asked me

I have no idea, what they are doing now tbf

[Fagottino89]

How were you guys able to bypass them holding your credit card during the advanced replacement?

Currently facing this issue, idk what to do

They're easy but make sure to cover your ass in order to avoid any potential rebills, which Dell is known for.

Drop-address is a must with them.

Nothing on real life.

used a drop as well ^^

How were you guys able to bypass them holding your credit card during the advanced replacement?

Not needed and if so, vcc or a prepaid cc would work -> PPL claimed this

Can you give us more details about it? They really want a cc for some reason (1000+ monitor)

You could always give them a CC and then block them with your bank. Anyway this must be a new way from them to ensure you actually give the product back