Six Years of Service
Posts: 28
Threads: 2
Currys/John Lewis FTID 05-23-2020, 04:42 PM
#1
Hello,
Was wondering if someone can help me please, Looking at FTID these retailers by saying item arrived damaged etc then FTID.
Would this work ?
Thanks
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Fourteen Years of Service
Posts: 74,287
Threads: 317
RE: Currys/John Lewis FTID 05-24-2020, 03:09 AM
#4
The objective of one particular FTID method, Is to show the tracking number as delivered (carrier-wise), but no record of the package Itself (company-wise).
As such, a manual refund/replacement will be Issued- as there will be no entry In their systems for an automated process.
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Six Years of Service
Posts: 28
Threads: 2
RE: Currys/John Lewis FTID 05-24-2020, 05:53 PM
#9
Curry's does show on the Royal Mail returns website where you can go on and generate an label for Curry's.
I wonder if this would work
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Six Years of Service
Posts: 106
Threads: 2
RE: Currys/John Lewis FTID 05-24-2020, 09:59 PM
#10
John Lewis have the Hermes pickup method btw, so could've gone straight there to return!
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