[Harryler100]

Photo of the serial number and invoice. I faked the invoice

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Got someone on Facebook who had one to send me the photo of them acting as if I’m buying

Oh sweet, how did you contact them? Did you submit a ticket? What did you do select trouble shooting and then work your way up to a replacement?

Pretty much exactly that. Hopefully if I say in a weeks time that I sent but they never received it they’ll send me a free replacement. Then now I’ll actually have the keyboard and redo the process but on different names and addresses

[mothered]

Yes told me to return it and no just gave me a label to put on it

So all they did was provide you with the label to attach, and no Instructions as to which carrier/service to use?

If so, then you're well and truly covered, by sending It via RM with no tracking.

Yes just a label to
Print out.

You're good to go.

Given you're (seemingly) using RM without tracking and Corsair did not specify the carrier, I don't see any reason why this should fail.

[Harryler100]

It’s been a week just about to email them saying it’s been a week and haven’t heard anything. I sent it back a week ago. If they ask for tracking and which courier. Which should I say? As i swear Royal Mail is always tracked now ?

[Charonony]

So the tracking wouldn't be updated on their end? I would think that having the label gives them ability to see if its in transit regardless of RM non tracking services.

[Harryler100]

I’ve said to contact Royal Mail and file a lost package claim.

What should I reply to that

[Jerban]

I’ve said to contact Royal Mail and file a lost package claim.

What should I reply to that

Tell Them Royal mail couldnt find IT or fake they they confirmed the delivery to the adress the label said.

[mothered]

As i swear Royal Mail is always tracked now ?

Not 1st & 2nd Class services.

Although their "Signed For" service requires a signature on receipt of the package, It's also not tracked during transit.

I’ve said to contact Royal Mail and file a lost package claim.

What should I reply to that

Did you tell them that you've used either of the aforementioned services?

[Harryler100]

It failed. They asked for a receipt to prove I sent it and I said I can’t find it so they said there’s nothing they can do anymore

[Green314]

Hitting them now. They asked me whether i prefer an RMA or RMA advanced, I'm going to tell them I prefer an RMA and then I will decide how to proceed based on what they tell me to do. I am thinking of boxing them.

[mothered]

Hitting them now. They asked me whether i prefer an RMA or RMA advanced, I'm going to tell them I prefer an RMA and then I will decide how to proceed based on what they tell me to do. I am thinking of boxing them.

Good approach.

What's the Item you're SEing?