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+--- Thread: Corsair SE (/Thread-Corsair-SE--118659)
Corsair SE - Harryler100 - 02-28-2020
Currently in the process of refunding a Corsair keyboard
Don’t actually own the keyboard but got the serial number
Basically contacted them saying it was faulty and I hadn’t had it long
Spoke to a rep and they’ve said
They’re need a invoice so I made a fake one
After the invoice was sent they replied back saying the return was authorised with some instructions.
This is now where I’m at.
I’m going to not reply for about a week and then say to them did you receive the keyboard when they say no I’m going to say I sent it off the day I was told to return it if they ask for a tracking number I’m going to say I sent with Royal Mail 2nd class no tracking. Then play a fuss about how I’m now out of a keyboard and money and hopefully this’ll complete my SE.
I’ll keep this post updated
RE: Corsair SE - zn0 - 02-28-2020
Sounds interesting, keep us updated!
RE: Corsair SE - mothered - 02-28-2020
Quote:they replied back saying the return was authorised with some instructions.I assume the Instructions relate to their request to return the keyboard?
Quote:I’m going to say I sent with Royal Mail 2nd class no tracking.Did they specify a carrier at any point?
RE: Corsair SE - Andersenwlngton - 02-28-2020
I will follow this thread.
RE: Corsair SE - Harryler100 - 02-28-2020
(02-28-2020, 03:41 AM)mothered Wrote:Quote:they replied back saying the return was authorised with some instructions.I assume the Instructions relate to their request to return the keyboard?
Quote:I’m going to say I sent with Royal Mail 2nd class no tracking.Did they specify a carrier at any point?
Yes told me to return it and no just gave me a label to put on it
RE: Corsair SE - mothered - 02-28-2020
(02-28-2020, 10:01 AM)Harryler100 Wrote:(02-28-2020, 03:41 AM)mothered Wrote:Quote:they replied back saying the return was authorised with some instructions.I assume the Instructions relate to their request to return the keyboard?
Quote:I’m going to say I sent with Royal Mail 2nd class no tracking.Did they specify a carrier at any point?
Yes told me to return it and no just gave me a label to put on it
So all they did was provide you with the label to attach, and no Instructions as to which carrier/service to use?
If so, then you're well and truly covered, by sending It via RM with no tracking.
RE: Corsair SE - Harryler100 - 02-28-2020
(02-28-2020, 10:48 AM)mothered Wrote:(02-28-2020, 10:01 AM)Harryler100 Wrote:(02-28-2020, 03:41 AM)mothered Wrote: I assume the Instructions relate to their request to return the keyboard?
Did they specify a carrier at any point?
Yes told me to return it and no just gave me a label to put on it
So all they did was provide you with the label to attach, and no Instructions as to which carrier/service to use?
If so, then you're well and truly covered, by sending It via RM with no tracking.
Yes just a label to
Print out.
RE: Corsair SE - unkn0wn123 - 02-28-2020
Did they ask for a picture of the serial at all or any more details?
RE: Corsair SE - Harryler100 - 02-28-2020
Photo of the serial number and invoice. I faked the invoice
Got someone on Facebook who had one to send me the photo of them acting as if I’m buying
RE: Corsair SE - unkn0wn123 - 02-28-2020
(02-28-2020, 07:17 PM)Harryler100 Wrote: Photo of the serial number and invoice. I faked the invoiceOh sweet, how did you contact them? Did you submit a ticket? What did you do select trouble shooting and then work your way up to a replacement?
Got someone on Facebook who had one to send me the photo of them acting as if I’m buying