Can DNA cause trouble to courier?

mothered · 11-11-2022, 01:25 AM

(11-10-2022, 07:32 PM)2ndround Wrote: A ups driver claimed that he would have to pay the value of the shipment and said that it was not fair.

They tell you what they want you to hear.

There are thousands of DNA claims daily. If every UPS driver was responsible for the delivery of their own shipments, there wouldn't be a single driver on the road.

2ndround · 11-16-2022, 10:27 PM

(11-11-2022, 01:25 AM)mothered Wrote:
(11-10-2022, 07:32 PM)2ndround Wrote: A ups driver claimed that he would have to pay the value of the shipment and said that it was not fair.
They tell you what they want you to hear.

There are thousands of DNA claims daily. If every UPS driver was responsible for the delivery of their own shipments, there wouldn't be a single driver on the road.

that is very true but this guy looked genuine, he was hollywooding.

prucelo · 11-16-2022, 11:30 PM

Some of delivery guys gets paid per 1 stop, rarely when the pack gets stolen or just DNAed they just dont get money for that 1 package

mothered · 11-17-2022, 01:33 AM

(11-16-2022, 10:27 PM)2ndround Wrote:
(11-11-2022, 01:25 AM)mothered Wrote:
(11-10-2022, 07:32 PM)2ndround Wrote: A ups driver claimed that he would have to pay the value of the shipment and said that it was not fair.
They tell you what they want you to hear.

There are thousands of DNA claims daily. If every UPS driver was responsible for the delivery of their own shipments, there wouldn't be a single driver on the road.

that is very true but this guy looked genuine, he was hollywooding.

The appearance of Individuals and how they present themselves In conversation, can be deceiving.

2ndround · 11-19-2022, 12:54 AM

(11-17-2022, 01:33 AM)mothered Wrote:
(11-16-2022, 10:27 PM)2ndround Wrote:
(11-11-2022, 01:25 AM)mothered Wrote: They tell you what they want you to hear.

There are thousands of DNA claims daily. If every UPS driver was responsible for the delivery of their own shipments, there wouldn't be a single driver on the road.

that is very true but this guy looked genuine, he was hollywooding.
The appearance of Individuals and how they present themselves In conversation, can be deceiving.

He was very persistent though, he came twice and before that there was another individual from ups who inquired.
The courier said that he would ask security for the footage but as there are no cameras in the lift or hallway he was out of luck.

mothered · 11-19-2022, 01:58 AM

(11-19-2022, 12:54 AM)2ndround Wrote: He was very persistent though, he came twice and before that there was another individual from ups who inquired.

It's typical behaviour from carrier drivers.

(11-19-2022, 12:54 AM)2ndround Wrote: The courier said that he would ask security for the footage but as there are no cameras in the lift or hallway he was out of luck.

What ended up happening after that?

stayschemin · 11-19-2022, 04:53 AM

I think a driver I DNA's may have come back lol. He rang my doorbell but didnt go cause I was in a meeting, but saw later on my security cameras in my home. He stood there for 5 min waiting for me

mothered · 11-20-2022, 03:33 AM

(11-19-2022, 04:53 AM)stayschemin Wrote: I think a driver I DNA's may have come back lol. He rang my doorbell but didnt go cause I was in a meeting, but saw later on my security cameras in my home. He stood there for 5 min waiting for me

Do remember that you're under no obligation to answer the driver's questions and concerns.

2ndround · 11-23-2022, 02:16 PM

(11-19-2022, 01:58 AM)mothered Wrote:
(11-19-2022, 12:54 AM)2ndround Wrote: He was very persistent though, he came twice and before that there was another individual from ups who inquired.
It's typical behaviour from carrier drivers.

(11-19-2022, 12:54 AM)2ndround Wrote: The courier said that he would ask security for the footage but as there are no cameras in the lift or hallway he was out of luck.
What ended up happening after that?

It was the last time that courier asked about the delivery.

These were their actions:
1st visit (different person than courier)
Call from courier company
2nd visit from courier

The company refunded and nothing more was heard from the courier.
The address seemed to be on the route of the courier so he was seen again for other deliveries.
He was then extremely pissed off, similar case with DPD.

They definitely do bear some consquence for DNAs.
Maybe not financial but investigations are being raised internally and they have to go to back to the adress at least dpd and ups.
They could have internal targets what they are measured against. Too many claims of non delivery have performance and general disciplinary actions.

mothered · 11-23-2022, 03:21 PM

(11-23-2022, 02:16 PM)2ndround Wrote:
(11-19-2022, 01:58 AM)mothered Wrote:
(11-19-2022, 12:54 AM)2ndround Wrote: He was very persistent though, he came twice and before that there was another individual from ups who inquired.
It's typical behaviour from carrier drivers.

(11-19-2022, 12:54 AM)2ndround Wrote: The courier said that he would ask security for the footage but as there are no cameras in the lift or hallway he was out of luck.
What ended up happening after that?

It was the last time that courier asked about the delivery.

These were their actions:
1st visit (different person than courier)
Call from courier company
2nd visit from courier

The company refunded and nothing more was heard from the courier.
The address seemed to be on the route of the courier so he was seen again for other deliveries.
He was then extremely pissed off, similar case with DPD.

They definitely do bear some consquence for DNAs.
Maybe not financial but investigations are being raised internally and they have to go to back to the adress at least dpd and ups.
They could have internal targets what they are measured against. Too many claims of non delivery have performance and general disciplinary actions.

Appreciate the update/outcome.