[ponasG]

Hey guys. Asos stopped issuing instant refunds on peb and dna under 150£. The support team confirms the refund, but the email confirming that never arrives and 2 days later an email about closure of the account arrives from the investigation team or smth. I don’t suggest doing pebs or dnas. If you have any other methods that still work feel free to share with us

[Doomza]

Did you do multiple accounts or multiple on same account? Account deletion usually means they've linked accounts somehow.

[mothered]

2 days later an email about closure of the account arrives from the investigation team

On what grounds did they close the account?

If you have any other methods that still work feel free to share with us

It depends on the nature of the Item.

[KettyKevin500]

I had one work only yesterday. They’ve probably linked your accounts or claims.

[mothered]

I had one work only yesterday.

This confirms It hasn't been patched.

[matelis44]

I had one work only yesterday.

This confirms It hasn't been patched.

I too can confirm that it has been patched. Two more people from my environment have encountered the same problem. I have used entirely new credentials, new Paypal account, new phone number, new device, VPN (double) and have even changed the MAC address of the device. Although, I have done the same SE on the very same network before, but it has never been a problem till now. It appears that the problem is not the detection of linked accounts, but a change in their refunding process.

[mothered]

I too can confirm that it has been patched. Two more people from my environment have encountered the same problem. I have used entirely new credentials, new Paypal account, new phone number, new device, VPN (double) and have even changed the MAC address of the device. Although, I have done the same SE on the very same network before, but it has never been a problem till now. It appears that the problem is not the detection of linked accounts, but a change in their refunding process.

There's been mixed results - some SE'ers (like yourself) have experienced failure, while others have succeeded.

As It stands, either way It's Inconclusive.

[matelis44]

I had one work only yesterday. They’ve probably linked your accounts or claims.

Can you specify what SE you did? Peb or Dna? And how much the items in your parcel were worth?

[Kooddafl]

Hey guys. Asos stopped issuing instant refunds on peb and dna under 150£. The support team confirms the refund, but the email confirming that never arrives and 2 days later an email about closure of the account arrives from the investigation team or smth. I don’t suggest doing pebs or dnas. If you have any other methods that still work feel free to share with us

Are you still able to return the package?

[ponasG]

Hey guys. Asos stopped issuing instant refunds on peb and dna under 150£. The support team confirms the refund, but the email confirming that never arrives and 2 days later an email about closure of the account arrives from the investigation team or smth. I don’t suggest doing pebs or dnas. If you have any other methods that still work feel free to share with us

Are you still able to return the package?

yes thats possable, but they dont provide prepaid label so i would have to send it on my on costs