Four Years of Service
Posts: 137
Threads: 8
RE: Apple IPhone 13 Pro Max Service Repair ( Dry Ice) 06-10-2022, 10:31 AM
#12
i thought that didnt look to great but thats how it come from receipt mansion i used the john lewis templates and changed the logo vat no adresses etc i didnt change the fonts though i already sent it now but i did add the serial no to the product descrpition uploading this... i suppose i just have to roll with it now and hope for the best,,, ill get a few cans of beer in before she calls me for my nerves haha
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Four Years of Service
Posts: 137
Threads: 8
RE: Apple IPhone 13 Pro Max Service Repair ( Dry Ice) 06-13-2022, 08:08 PM
#18
been a few days haven't heard nothing,, Sent a quick message and had a missed call from them.....
Message went as below:
Hi JOHN DOE this is JANE DOE from Apple, I'm calling regarding your ongoing case with us, I need to discuss the case with you, We received the document your forwarded onto us, But it appears following our internal processes we will not be continuing further with our investigation, You will have to look for other means possibly with the courier company, Unfortunately we will not be able to proceed looking into this, Ill call you tomorrow but if you don't want to waste time possibly reach out to local law enforcement or the courier to proceed.
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