[siro_fr]

When you receive their message, please reply with their exact response omitting sensitive details.

"
Hello XXXX,

I am Hamza from Amazon customer service and I am happy to take care of your request.

I'm sorry to hear that you received a paper ream instead of MSI RTX 3070 TI Gaming X Trio 8G NVIDIA GeForce RTX 3070 Ti 8GB GDDR6X Graphics Card Gray. Since the correct item appears as delivered, we need a photo of the wrong item delivered by the carrier as well as a piece of paper (handwritten or typed) that must have the Amazon account holder's name and a date after or equal to March 2, 2023. The information must be visible in a single photo.

Once you have taken the above photo, please reply to fr-deliveryinvestigation@Amazon.fr with the order number (404-8930454-2541135) and attach the photo in .jpg or .pdf format.

Your photo must be submitted by March 17, 2023 to be considered. Once we receive your photo, we will usually respond within 3 days with the appropriate action to take regarding the order.

Please note that the email must come from the email address belonging to the account that placed this order.

Thank you for your understanding.

"

Good, they've accepted your claim of receiving the wrong Item.

Comply with their request.

Ok so update.
they sent me a barcode to return the Wrong Item to be refunded.

I guess it worked ?

[bossk]

"
Hello XXXX,

I am Hamza from Amazon customer service and I am happy to take care of your request.

I'm sorry to hear that you received a paper ream instead of MSI RTX 3070 TI Gaming X Trio 8G NVIDIA GeForce RTX 3070 Ti 8GB GDDR6X Graphics Card Gray. Since the correct item appears as delivered, we need a photo of the wrong item delivered by the carrier as well as a piece of paper (handwritten or typed) that must have the Amazon account holder's name and a date after or equal to March 2, 2023. The information must be visible in a single photo.

Once you have taken the above photo, please reply to fr-deliveryinvestigation@Amazon.fr with the order number (404-8930454-2541135) and attach the photo in .jpg or .pdf format.

Your photo must be submitted by March 17, 2023 to be considered. Once we receive your photo, we will usually respond within 3 days with the appropriate action to take regarding the order.

Please note that the email must come from the email address belonging to the account that placed this order.

Thank you for your understanding.

"

Good, they've accepted your claim of receiving the wrong Item.

Comply with their request.

Ok so update.
they sent me a barcode to return the Wrong Item to be refunded.

I guess it worked ?

Sounds like it yes.

Did your account have many legit orders from the past?

[siro_fr]

Good, they've accepted your claim of receiving the wrong Item.

Comply with their request.

Ok so update.
they sent me a barcode to return the Wrong Item to be refunded.

I guess it worked ?

Sounds like it yes.

Did your account have many legit orders from the past?

Oh yeah a lot of legit orders !

And i don't know if that shows up on their side, but I was also an amazon employee with discount code and all

[DonPipe]

Wow, how many reams of paper have you send to them?

[mothered]

Ok so update.
they sent me a barcode to return the Wrong Item to be refunded.

I guess it worked ?

Not yet.

The return Is always requested and as such, they'll Investigate It Internally before a decision Is made on the claim.

[deaqolo]

I've contacted AMazon through chat, and they're saying that the specialised department will contact me in the day

When you receive their message, please reply with their exact response omitting sensitive details.

"
Hello XXXX,

I am Hamza from Amazon customer service and I am happy to take care of your request.

I'm sorry to hear that you received a paper ream instead of MSI RTX 3070 TI Gaming X Trio 8G NVIDIA GeForce RTX 3070 Ti 8GB GDDR6X Graphics Card Gray. Since the correct item appears as delivered, we need a photo of the wrong item delivered by the carrier as well as a piece of paper (handwritten or typed) that must have the Amazon account holder's name and a date after or equal to March 2, 2023. The information must be visible in a single photo.

Once you have taken the above photo, please reply to fr-deliveryinvestigation@Amazon.fr with the order number ) and attach the photo in .jpg or .pdf format.

Your photo must be submitted by March 17, 2023 to be considered. Once we receive your photo, we will usually respond within 3 days with the appropriate action to take regarding the order.

Please note that the email must come from the email address belonging to the account that placed this order.

Thank you for your understanding.

"

please hide the customer service representative name as well as all the dates in the message you posted thus the watchers may be blinded.

[DonPipe]

@siro_fr Got any update on your claim?

[irineuvocenaosabenemeu]

do you have news about this?

[siro_fr]

do you have news about this?

They're still processing my return, it can take up to 30 days

[yahen35988]

do you have news about this?

They're still processing my return, it can take up to 30 days

I guess youre french
open chat on the 14th day after return, the guy will let you fill an incident report and bingo ûre refunded within 1 day